HOTEL
La Hacienda Hotel, at Xcaret
AVE. RANCHO VIEJO A XCARET ENTRE PARQUE XCARET Y XENSES, Gonzalo Guerrero, 77737 Playa del Carmen, Q.R.,, Playa Del Carmen, Mexico
Where it sits
La Hacienda Hotel, at Xcaret
AVE. RANCHO VIEJO A XCARET ENTRE PARQUE XCARET Y XENSES, Gonzalo Guerrero, 77737 Playa del Carmen, Q.R.,, Playa Del Carmen, Mexico
20.58886, -87.12759
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Amenities
Essentials
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- Guest accommodation is disinfected between stays
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- First aid kit available
- Contactless check in/check out
- Staff follow all safety protocols as directed by local authorities
- Cashless payment available
- Sun loungers or beach chairs
- Board games/puzzles
- Facilities for disabled guests
- Ironing service
- Table tennis
- Currency exchange
- Cycling
- BBQ facilities
- Tour desk
- Designated smoking area
- Shared lounge/TV area
- Shared kitchen
- Adult only
- Private check in/check out
- Air conditioning
- Sun terrace
Transport
- Airport drop off
- Airport pick up
- Parking on site
- Shuttle service (additional charge)
- Private parking
- Free parking
- Parking
- Airport shuttle (additional charge)
- Shuttle service
- Street parking
- Airport shuttle
Food
- Coffee house on site
- Screens or physical barriers placed between staff and guests in appropriate areas
Wellness
- Massage
- Outdoor pool (all year)
- Full body massage
- Pool with view
- Outdoor pool
- Swimming pool
Accessibility
- Accessible parking
- Wheelchair accessible
Good to know
- Check-out
3 PM
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Sources
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Information last checked Aug 17, 2026.
