163sudeepbBooking partner
Exemplary Staff at Westin Gurugram
Couples · Noida, Gautam Buddha Nagar District, Uttar Pradesh · en
Liked: Stayed in Westin Gurugram on Mothers day.
It was a pleasure staying. Our stay was made pleasant by the sincere effort of Srishti. Her prompt and polite response is greatly appreciated. I interacted with Abir Roy and Sahil Sachdeva. They were both extremely polite , understanding and professional. I could see them attending to the other guests and resolving issues. Their effort has been EXCEPTIONAL.
Food in the lounge and main dining room was tasty , served hot and well prepared The effort of the Lounge staff was also exemplary..
Overall an Exceptional stay. Thanks
Pros: Stayed in Westin Gurugram on Mothers day.
It was a pleasure staying. Our stay was made pleasant by the sincere effort of Srishti. Her prompt and polite response is greatly appreciated. I interacted with Abir Roy and Sahil Sachdeva. They were both extremely polite , understanding and professional. I could see them attending to the other guests and resolving issues. Their effort has been EXCEPTIONAL.
Food in the lounge and main dining room was tasty , served hot and well prepared The effort of the Lounge staff was also exemplary..
Overall an Exceptional stay. Thanks
Superb Experience
Solo travel · en
Liked: My stay at Westin Gurgaon was super. Everything was done as per my preferences and I got the best luxury experience possible. Pratibha from Westing was there for my requests even before I checked in, she helped with swift check in and check out and also added Complimentary breakfast which was initially not included in my booking. The food was also great and overall the staff was very attentive and caring.
Pros: My stay at Westin Gurgaon was super. Everything was done as per my preferences and I got the best luxury experience possible. Pratibha from Westing was there for my requests even before I checked in, she helped with swift check in and check out and also added Complimentary breakfast which was initially not included in my booking. The food was also great and overall the staff was very attentive and caring.
Paradise65740193350Booking partner
Always recommended...
Business · en
Liked: My stay at The Westin was truly overwhelming in the best way. Every detail felt thoughtfully handled, from check-in to checkout, and the entire team made me feel genuinely valued.
I want to specifically call out Pratibha for her excellent hospitality. Her warmth, attention to detail, and proactive service elevated the whole experience. She anticipated needs before I had to ask and handled everything with grace.
Proud to recommend The Westin for anyone visiting Bangalore. The service standard here is exceptional, and people like Pratibha are the reason I’ll be back. 5/5.
Pros: My stay at The Westin was truly overwhelming in the best way. Every detail felt thoughtfully handled, from check-in to checkout, and the entire team made me feel genuinely valued.
I want to specifically call out Pratibha for her excellent hospitality. Her warmth, attention to detail, and proactive service elevated the whole experience. She anticipated needs before I had to ask and handled everything with grace.
Proud to recommend The Westin for anyone visiting Bangalore. The service standard here is exceptional, and people like Pratibha are the reason I’ll be back. 5/5.
alicewC4746UWBooking partner
Recommended
Solo travel · en
Liked: Great facility and pleasant stay. Good location. Recommended!
Pros: Great facility and pleasant stay. Good location. Recommended!
Meander30077161552Booking partner
Comfortable stay and great food
Business · en
Liked: The hotel is centrally located and has easy access to the commercial offices and airport.
The food was excellent, both breakfast and In room dining.
However the overall service was slow and there were many missed requests.
The room was spacious and the bed was comfortable but the maintenance needed attention. The shower drains were mouldy/black. The housekeeping missed clearing the dust bin under the table.
The housekeeping was kind enough to keep a mouse pad for me but it was stained.
Overall decent and comfortable stay.
Pros: The hotel is centrally located and has easy access to the commercial offices and airport.
The food was excellent, both breakfast and In room dining.
However the overall service was slow and there were many missed requests.
The room was spacious and the bed was comfortable but the maintenance needed attention. The shower drains were mouldy/black. The housekeeping missed clearing the dust bin under the table.
The housekeeping was kind enough to keep a mouse pad for me but it was stained.
Overall decent and comfortable stay.
RuchikmehtaBooking partner
Very good service
Solo travel · Ahmedabad, Ahmedabad District, Gujarat · en
Liked: It was a great experience, staff is very cordial. They even supported me with early check in. The property is very beautiful as well. Highly recommended for good stay in Gurgaon.
Pros: It was a great experience, staff is very cordial. They even supported me with early check in. The property is very beautiful as well. Highly recommended for good stay in Gurgaon.
Always a pleasure staying at Westin Gurgaon
Couples · Dubai, Emirate of Dubai · en
Liked: My wife stayed at Westin Gurgaon in March 2026. For couple of nights, I had gifted her Club Marriott certificates. There was a problem in redeeming the same due to a system related glitch. The team from guest relations and front desk took care of the issue immediately by taking Club Marriott team into the loop and the issue was sorted. Excellent service.
Pros: My wife stayed at Westin Gurgaon in March 2026. For couple of nights, I had gifted her Club Marriott certificates. There was a problem in redeeming the same due to a system related glitch. The team from guest relations and front desk took care of the issue immediately by taking Club Marriott team into the loop and the issue was sorted. Excellent service.
JMChicago20511Booking partner
Exceptional Indian hospitality
Family · Chicago, Illinois · en
Liked: Traveled with my elderly mom who needed special assistance during the stay. Pratibha Sharma and her team exceeded our expectations and made our stay extremely comfortable.
A memorable stay that defined Indian hospitality at its very best.
Pros: Traveled with my elderly mom who needed special assistance during the stay. Pratibha Sharma and her team exceeded our expectations and made our stay extremely comfortable.
A memorable stay that defined Indian hospitality at its very best.
