en-US
Liked: Every thing was perfect
Pros: Every thing was perfect
Very disappointing stay
en-US
Liked: Our stay at the Greenway Spa Hotel did not meet expectations. Upon arrival, our booking had been entered incorrectly, leaving our reserved room unavailable. The “upgrade” offered turned out to be a cheaper room. Cleanliness was also lacking — the bathroom floor was dusty and appeared not to have been cleaned for weeks.
The spa facilities were especially poor: the steam room was out of order, the sanarium was overheated with a broken thermometer, and the sauna’s temperature and humidity gauges didn’t work. Hygiene standards were low as guests used the sauna without towels, with no clear enforcement of rules.
Breakfast was underwhelming for a hotel of this class, with inconsistent coffee and poorly prepared Eggs Royale. Dinner was the only highlight. Check-out was chaotic, with a billing error that initially overstated the charges.
Overall: very poor value and not recommended.
Pros: Our stay at the Greenway Spa Hotel did not meet expectations. Upon arrival, our booking had been entered incorrectly, leaving our reserved room unavailable. The “upgrade” offered turned out to be a cheaper room. Cleanliness was also lacking — the bathroom floor was dusty and appeared not to have been cleaned for weeks.
The spa facilities were especially poor: the steam room was out of order, the sanarium was overheated with a broken thermometer, and the sauna’s temperature and humidity gauges didn’t work. Hygiene standards were low as guests used the sauna without towels, with no clear enforcement of rules.
Breakfast was underwhelming for a hotel of this class, with inconsistent coffee and poorly prepared Eggs Royale. Dinner was the only highlight. Check-out was chaotic, with a billing error that initially overstated the charges.
Overall: very poor value and not recommended.
Shame about the powercut
en-US
Liked: I would love to give this place an excellent rating however I can't because we had a power cut and we weren't able to eat food in the evening, which I realise is not the hotel's fault
One thing I will say, they do do a great breakfast
Pros: I would love to give this place an excellent rating however I can't because we had a power cut and we weren't able to eat food in the evening, which I realise is not the hotel's fault
One thing I will say, they do do a great breakfast
partner · en-US
Liked: Wonderful Cotswals experiwnce. Needs AC! Very hot but otherwise an amazing place.
Pros: Wonderful Cotswals experiwnce. Needs AC! Very hot but otherwise an amazing place.
partner · en-US
Liked: We had a wonderful 2 night stay at The Greenway. We were upgraded on arrival, and everything about the stay was great. The staff were very helpful and friendly, the room was lovely, and the spa was also very good - my partner enjoyed her treatment as well.
Food was excellent - we tried both the brasserie and main dining restaurant - both were delicious. Breakfast was also lovely.
The only thing that could potentially be improved would be the WiFi, which wasn't great in our room - but it certainly didn't spoil our stay - we'd definitely come back!
Pros: We had a wonderful 2 night stay at The Greenway. We were upgraded on arrival, and everything about the stay was great. The staff were very helpful and friendly, the room was lovely, and the spa was also very good - my partner enjoyed her treatment as well.
Food was excellent - we tried both the brasserie and main dining restaurant - both were delicious. Breakfast was also lovely.
The only thing that could potentially be improved would be the WiFi, which wasn't great in our room - but it certainly didn't spoil our stay - we'd definitely come back!
Lovely hotel staff and food
en-US
Liked: Staff location food and hotel all amazing however our room 'Ash' had 2 small windows overlooking roof and walls of hotel and no view of countryside
Pros: Staff location food and hotel all amazing however our room 'Ash' had 2 small windows overlooking roof and walls of hotel and no view of countryside
en-US
Liked: Comfortable quiet hotel. Arrived late around 8.50pm and reception staff quickly organised bar menu food before kitchen closed! Large room beautiful gardens
Pros: Comfortable quiet hotel. Arrived late around 8.50pm and reception staff quickly organised bar menu food before kitchen closed! Large room beautiful gardens
Verified travelerBooking partner
en-US
Liked: Delightful stay for our anniversary. Beautiful hotel with great character and tasteful, fresh decor. Four poster room was wonderful and the views were a real treat. Room service was quick and the quality of all our meals in our room and in the restaurant was consistently excellent. The spa was perfect in every respect - clean and comfortable. The happy & helpful staff all made us feel very welcome. We also enjoyed the beautiful grounds and its views. The only way our stay could have been better would have been another night or two. :-)
Pros: Delightful stay for our anniversary. Beautiful hotel with great character and tasteful, fresh decor. Four poster room was wonderful and the views were a real treat. Room service was quick and the quality of all our meals in our room and in the restaurant was consistently excellent. The spa was perfect in every respect - clean and comfortable. The happy & helpful staff all made us feel very welcome. We also enjoyed the beautiful grounds and its views. The only way our stay could have been better would have been another night or two. :-)
