Screens / Barriers between staff and guests for safety
Number of bars/lounges 3
Number of coffee shops/cafes 3
Breakfast available (surcharge)
Coffee house on site
Screens or physical barriers placed between staff and guests in appropriate areas
Vegetarian breakfast available
Business
Business center
Fax/photocopying
Meeting/banquet facilities
Meeting rooms
Conference center
Banquet hall
Business centre
Family
Family rooms
Supervised childcare/activities (surcharge)
Babysitting or childcare (surcharge)
Accessibility
Wheelchair accessible concierge desk
Wheelchair accessible on site restaurant
Wheelchair accessible registration desk
Wheelchair accessible meeting spaces/business center
Wheelchair accessible (may have limitations)
Wheelchair accessible pool
Wheelchair accessible path to elevator
Wheelchair accessible lounge
Wheelchairs available on site
No accessible airport shuttle
No accessible shuttle
Good to know
Check-out
12:00 PM
Why travelers notice Sofitel Legend Metropole Hanoi
01
Antoine
Visitor-loved detail
Liked: Un bijou au milieu de cette belle ville d’Hanoi, un calme, une sérénité rare ! Could be better: Rien
Nuitee
02
Giorgio Milite
Visitor-loved detail
Liked: Il team pulizia in camera e reception sono stati strepitosi, ci hanno aiutato a risolvere un grosso problema con estrema professionalità e correttezza. Una menzione speciale per loro. Il Sofitel ad Hanoi è favolo…
Every group has one person who ends up planning the trip. The one with 20 tabs open, checking Reddit after reading reviews, making sure everything fits. We built SearchSpot to be the planning partner that person deserves.
Liked: Location Super friendly and cooperative staff
Nuitee
04
GonTiag
Visitor-loved detail
Liked: It is the best hotel in Hanoi. Period. Amazing just amazing.
Nuitee
05
Arthur
Visitor-loved detail
Liked: Central location in French Quarter. Colonial style. A favourite with celebrities.
Nuitee
06
Kenny353
Visitor-loved detail
Liked: The best hotel experience of my life. Out of hundreds of hotels and thousands of room nights, this was the best. We stayed twice: first in the Opera Wing, then returned to the Heritage Wing. I booked the entry-le…
Nuitee
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
What travelers say
What people like
Liked: Un bijou au milieu de cette belle ville d’Hanoi, un calme, une sérénité rare ! Could be better: Rien
Liked: Il team pulizia in camera e reception sono stati strepitosi, ci hanno aiutato a risolvere un grosso problema con estrema professionalità e correttezza. Una menzione speciale per loro. Il Sofitel ad Hanoi è favolo…
Liked: Location Super friendly and cooperative staff
Liked: It is the best hotel in Hanoi. Period. Amazing just amazing.
Antoine
Booking partner
5.0/10
Liked: Un bijou au milieu de cette belle ville d’Hanoi, un calme, une sérénité rare ! Could be better: Rien
Giorgio Milite
Booking partner
5.0/10
Liked: Il team pulizia in camera e reception sono stati strepitosi, ci hanno aiutato a risolvere un grosso problema con estrema professionalità e correttezza. Una menzione speciale per loro.
Il Sofitel ad Hanoi è favoloso!
Girish
Booking partner
4.5/10
Liked: Location
Super friendly and cooperative staff
GonTiag
Booking partner
5.0/10
Liked: It is the best hotel in Hanoi. Period. Amazing just amazing.
Arthur
Booking partner
5.0/10
Liked: Central location in French Quarter. Colonial style. A favourite with celebrities.
Heritage Privilege Suite with One King Bed (Non Smoking)
Sleeps 470 sqm
The pool with a view and hot tub are the standout features of this suite. This spacious suite comes with 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Opera wing, Grand Prestige Suite with Club Privileges and Benefits, King Bed
Sleeps 4176 m2
1 King Bed 1894 sq feet Executive Level - Full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom and living room Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - LED television with satellite channels Food & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and electric kettle Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Non-Smoking
Heritage Privilege with One Twin Bed (Non Smoking)
Sleeps 337 sqm
Located in the newly renovated Heritage Wing, dating back to 1901, the Grand Luxury room showcases a new cultured interior décor distinctive of 1920’s Indochina, with natural hardwood floors, hand-tufted carpets, mood lighting, quality furnishings and modern amenities. Enhanced authenticity comes from lustrous Vietnamese fabrics, a Victorian day bed, and careful touches of color.
Opera Wing, Grand Premium Room with Club Privileges and Benefits, Twin Beds
Sleeps 348 m2
2 Twin Beds 517 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use (subject to availability) Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Opera Wing Premium Queen Room with One Queen Bed (Non Smoking)
Sleeps 232 m2
1 Queen Bed 344 sq feet Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 49-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Hardwood flooring in room Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - No cribs (infant beds) or rollaway/extra beds available Smoking And Non-Smoking
Opera wing, Premium room, Twin beds
Sleeps 232 m2
2 Twin Beds 344 sq feet Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 49-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - No cribs (infant beds) or rollaway/extra beds available Smoking And Non-Smoking
Opera wing, Grand Premium room with Club privileges and benefits, King bed
Sleeps 348 m2
1 King Bed 517 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use (subject to availability) Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Opera Wing, Prestige Suite with Club Privileges and Benefits, King Bed
Sleeps 464 m2
1 King Bed 689 sq feet Executive Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use (subject to availability) Layout - Bedroom Relax - Fireplace Internet - Free WiFi 250+ Mbps (good for 3–5 people or up to 10 devices) Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar (fees may apply), electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request Comfort - Climate-controlled air conditioning, daily housekeeping, and heating Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Heritage Luxury Queen Room with One Queen Bed (Non Smoking)
Sleeps 232 sqm
Located in the newly renovated Heritage Wing, dating back to 1901, the Luxury room showcases a new cultured interior décor distinctive of 1920’s Indochina, with natural hardwood floors, hand-tufted carpets, mood lighting, quality furnishings and modern amenities.
Heritage Privilege King Room with One King Bed (Non Smoking)
Sleeps 337 sqm
Located in the newly renovated Heritage Wing, dating back to 1901, the Grand Luxury room showcases a new cultured interior décor distinctive of 1920’s Indochina, with natural hardwood floors, hand-tufted carpets, mood lighting, quality furnishings and modern amenities. Enhanced authenticity comes from lustrous Vietnamese fabrics, a Victorian day bed, and careful touches of color.
Heritage Luxury with One Twin Bed (Non Smoking)
Sleeps 232 sqm
Located in the newly renovated Heritage Wing, dating back to 1901, the Luxury room showcases a new cultured interior décor distinctive of 1920’s Indochina, with natural hardwood floors, hand-tufted carpets, mood lighting, quality furnishings and modern amenities.
Legendary Indulgence package - Grand Premium Room
Sleeps 348 sqm
This offer includes: - Daily breakfast - VND 2,400,000 hotel credit per room per night, applicable for hotel restaurants & bars. It is not accumulative and cannot be used in conjunction with other discount/promotion. - One round trip per room per stay, optional of airport transportation or pick up/drop off service for Hanoi residents. (Type of car is subject to availability)
Opera Wing - Premium Twin Room
Sleeps 232 sqm
Located in the contemporary Opera Wing, the Premium room showcases lofty, bright interiors with elegantly finished timber floors. With an open-plan design and outfitted French windows, the living area offers an ideal space for relaxation after a day of shopping, sightseeing, or business engagement.
Opera Wing - Premium Double Room
Sleeps 232 sqm
Located in the contemporary Opera Wing, the Premium room showcases lofty, bright interiors with elegantly finished timber floors. With an open-plan design and outfitted French windows, the living area offers an ideal space for relaxation after a day of shopping, sightseeing, or business engagement.
Opera Wing Grand Premium Room with King Bed and Club Lounge Benefits
Sleeps 348 sqm
Occupying the Club Floors of the contemporary Opera Wing, the Grand Premium Room epitomizes a world of cultured sophistication and creative luxury. With enhanced space and comfort, your stay is further elevated with exclusive Club Metropole benefits, offering an exceptional level of personalized service and privilege.
Opera Wing Grand Premium Room with Twin Beds and Club Lounge Benefits
Sleeps 348 sqm
Occupying the Club Floors of the contemporary Opera Wing, the Grand Premium Room epitomizes a world of cultured sophistication and creative luxury. With enhanced space and comfort, your stay is further elevated with exclusive Club Metropole benefits, offering an exceptional level of personalized service and privilege.
Opera Wing Prestige Suite with King Bed and Lounge Benefits
Sleeps 464 sqm
Located in the contemporary Opera Wing, the Prestige Suite consists of one bedroom and one small living room, offering enhanced space, comfort and privacy. Elevate your stay to new heights with exclusive Club Metropole benefits for an exceptional level of personalized service and privilege. Some Suites can be inter-connected to a Grand Premium room or Premium room for a supplement.
Opera Wing Grand Prestige King Suite
Sleeps 4176 sqm
This suite features a pool with a view and a hot tub. This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The air-conditioned suite features a flat-screen TV with cable channels, a mini-bar, a tea and coffee maker, executive lounge access as well as garden views. The unit has 1 bed.
Luxury Room (Historical Wing)
2 Twin Beds 344 sq feet 32 sq meters Relax - Fireplace Internet - Free WiFi and wired Internet access Entertainment - LCD television, satellite channels, and DVD player Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Laptop-compatible safe, double sofa bed, and free newspaper Comfort - Air conditioning and daily housekeeping Need to Know - No cribs infant beds or rollaway/extra beds available Smoking/Non Smoking Connecting/adjoining rooms can be requested, subject to availability &
Grand Room (Historical Wing)
1 Queen Bed 398 sq feet 37 sq meters Relax - Fireplace Internet - Free WiFi and wired Internet access Entertainment - LCD television, satellite channels, and DVD player Food & Drink - Refrigerator, minibar, 24-hour room service, and free bottled water Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Sofa bed, laptop-compatible safe, and free newspaper free cribs/infant beds and rollaway/extra beds available on request Comfort - Air conditioning and daily housekeeping Smoking/Non Smoking Connecting/adjoining rooms can be requested, subject to availability &
Luxury Room
Room LUXURY
Premium Room with Double Bed
DOUBLE PREMIUM
Luxury, Heritage, Wing Room with Twin Bed - No Smoking
2 Twin Beds 344 sq feet Relax - Fireplace Internet - Free WiFi 100 Mbps good for 1 2 people or up to 6 devices and wired internet access Entertainment - 55-inch Smart TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Fresh bed sheets on request , fresh towels on request , and climate-controlled air conditioning Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no cribs infant beds or rollaway/extra beds available Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Club, Prestige, Business, Opera, Wing Suite with King Bed, Lounge Access - No Smoking
1 King Bed 689 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom Relax - Fireplace Internet - Free WiFi 100 Mbps good for 1 2 people or up to 6 devices and wired internet access Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Day bed, laptop-compatible safe, and free newspaper rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets on request , fresh towels on request , and climate-controlled air conditioning Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Premium, Opera, Wing Room with Twin Bed - No Smoking
2 Twin Beds 344 sq feet Relax - Fireplace Internet - Free WiFi 100 Mbps good for 1 2 people or up to 6 devices and wired internet access Entertainment - 49-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Fresh bed sheets on request , fresh towels on request , and climate-controlled air conditioning Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no cribs infant beds or rollaway/extra beds available Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
This room has a cable TV, air conditioning and tumble dryer The bathroom comes with a bathtub and separate shower with Balmain amenities Rollaway bed available on request with surcharge refer to Hotel Policies Maximum 1 rollaway bed or 1 crib can be placed Club Metropole benefits include - Complimentary high tea - Evening cocktails - Meeting space - 24 hour Majordome service
Club, Prestige, Opera, Wing Suite with King Bed, Lounge Access
SUITE CLUB KING BED
Business Suite
SUITE BUSINESS
Grand Room
Room GRAND
Luxury, Heritage, Wing Room with Queen Bed - No Smoking
1 Queen Bed 344 sq feet Relax - Fireplace Internet - Free WiFi 100 Mbps good for 1 2 people or up to 6 devices and wired internet access Entertainment - 55-inch Smart TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Fresh bed sheets on request , fresh towels on request , and climate-controlled air conditioning Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request, no cribs infant beds or rollaway/extra beds available Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Club, Grand, Premium, Opera, Wing Room with King Bed, Lounge Access
This room has a tile/marble floor, minibar and tumble dryer The bathroom comes with a bathtub and separate shower with Balmain amenities Rollaway bed available on request with surcharge refer to Hotel Policies Maximum 1 rollaway bed or 1 crib can be placed Club Metropole benefits include - Complimentary high tea - Evening cocktails - Meeting space - 24 hour Majordome service
Premium Room
Room PREMIUM
Grand, Business, Opera, Wing Room with Twin Bed, Lounge Access - No Smoking
2 Twin Beds 517 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Relax - Fireplace Internet - Free WiFi 100 Mbps good for 1 2 people or up to 6 devices and wired internet access Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway/extra beds and free cribs/infant beds available on request Comfort - Fresh bed sheets on request , fresh towels on request , and climate-controlled air conditioning Accessibility - Phone accessibility kit Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - Housekeeping on request Smoking And Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Premium, Opera, Wing Room with Queen Bed
DOUBLE PREMIUM QUEEN BED
Premium, Opera, Wing Room with Queen Bed - No Smoking
1 Queen Bed 344 sq feet Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 49-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, blackout drapes/curtains, and turndown service Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hardwood flooring in room Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - No cribs infant beds or rollaway/extra beds available Smoking And Non-Smoking
Prestige, Grand, Opera, Wing Suite with King Bed
This suite features a pool with a view and a hot tub This spacious suite features 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath The air-conditioned suite features a flat-screen TV with cable channels, a minibar, a tea and coffee maker, executive lounge access as well as garden views The unit has 1 bed
Grand, Premium Double Room with King Bed
Luxury Twin Room
Premium, Opera, Wing Double Room
Lofty and bright interiors are fitted with elegant timber flooring Features a modern bathroom, flat screen TV and free Wi-Fi and wired internet This room type cannot accommodate an extra bed or a crib
Premium, Opera, Wing Twin Room
Opera Wing - Premium Twin Room features bright interiors fitted with elegant timber flooring, a modern bathroom, and facilities like a flat screen TV, free Wi-Fi and wired internet This room type cannot accommodate an extra bed or a crib
Grand, Luxury Twin Room
Club, Grand Double Room with King Bed
Luxury, Heritage, Wing Room with Queen Bed
Elegant rooms feature decor distinctive of 1920s France, natural wooden flooring, a flat screen TV and free Wi-Fi and wired internet This room type cannot accommodate an extra bed or a crib
Premium, Opera, Wing Room with Twin Bed
Garden view
Prestige Suite
SUITE PRESTIGE
Grand, Premium Twin Room
Premium, Opera, Wing Double Room with Queen Bed
Suite
Luxury Double Room with Queen Bed
Grand, Luxury Double Room with King Bed
Luxury, Heritage, Wing Room with Twin Bed
Elegant rooms feature decor distinctive of 1920s France, natural wooden flooring, a flat screen TV and free Wi-Fi and wired internet This room type cannot accommodate an extra bed or a crib
Premium Room with Twin Bed
TWIN PREMIUM
Business Suite with King Bed
Club, Premium Room with Double Bed
Grand, Premium, Twin Room, Opera, Wing
Premium, Queen Room, Opera, Wing
Club, Grand Room with Double Bed
DOUBLE CLUB GRAND
Luxury Room with Twin Bed
TWIN LUXURY
Club, Premium Room with Twin Bed
Club, Grand Room with Twin Bed
TWIN CLUB GRAND
Premium, Opera, Wing Room
Prestige, Opera, Wing Suite
Premium, Queen Room, Opera City View
Premium, Opera, Wing Room City View with Queen Bed
Luxury, Heritage, Wing Room Garden View with Queen Bed
Premium, Opera, Wing Room City View with Twin Bed
Luxury, Twin Room, Heritage
Club Suite
SUITE CLUB
Luxury Room with Queen Bed
Premium Room with King Bed
Luxury, Queen Room, Heritage
Premium, Twin Room, Opera City View
Premium Room with Queen Bed
Suite with King Bed
SUITE KING SIZE BED
Premium, Queen Room, Opera
Club Suite with King Bed
Premium, Twin Room, Opera
Grand, Luxury, King Room, Heritage
Club, Prestige, Opera Suite Garden View with King Bed, Lounge Access
Luxury Room with Double Bed
DOUBLE LUXURY
Luxury, Heritage, Wing Room Garden View with Twin Bed
Luxury Room with King Bed
Club, Grand, Premium, King Room, Opera
Grand, Luxury, Double Room with Twin Bed
Club, Prestige, Opera Suite with King Bed
Premium, Double Room with Double Bed
Grand, Luxury, Twin Room, Heritage
Premium, Double Room with Twin Bed
Premium Room with Queen or Twin Bed
Club, Grand, Premium, Twin Room, Opera
Heritage Suite with King Bed
Luxury Room with Queen or Twin Bed
Luxury, Double Room with Twin Bed
Club, Prestige, Grand, Opera Suite with King Bed
Heritage Suite Garden View with King Bed
Standard Suite with King Bed
Club, Grand, Premium, King Room, Opera City View with Lounge Access
Luxury, Double or Twin Room
Standard Room
Room STANDARD
Luxury, Twin Room, Heritage Garden View
Club, Grand, Premium, Opera Room with Lounge Access
Premium, Double or Twin Room
Grand, Luxury, Twin Room, Heritage Garden View
Club, Grand, Premium, Twin Room, Opera with Lounge Access
Luxury, Queen Room, Heritage Garden View
Grand, Luxury, King Room, Heritage Garden View
Club, Prestige, Opera Suite with King Bed, Lounge Access
Club, Grand, Premium, Twin Room, Opera Garden View with Lounge Access
Grand, Premium, King Room, Opera, Wing
Luxury, Queen Room
Premium, Twin Room, Opera, Wing with Twin Bed
Club, Grand, Premium, King Room, Opera with Lounge Access
Grand, Heritage, Wing Room with Two King Bed
Club, Grand, Premium, King Room, Opera Room with Larger Area
Luxury, Double Room
Club, Prestige, Opera, Wing Suite with King Bed
Club, Grand Room
Grand, Heritage, Wing Room with Twin Bed
Heritage, Wing Suite with Two King Bed
Club, Grand, Opera, Wing Room with King Bed
Heritage Suite with King Bed, Larger Area
Grand, Heritage, Wing Room with King Bed
Club, Grand, Double Room
Prestige, Opera, Wing Suite with King Bed
Club, Grand, Opera, Wing Room with Twin Bed
Club, Prestige, Opera Suite with King Bed, Larger Area
Opera Suite with King Bed
Premium, Opera, Wing Room with Double Bed
Premium, Double Room
Grand, Luxury, Heritage, Wing Room with King Bed
Grand, Premium, Opera, Wing Room with King Bed
Grand, Luxury, King Room, Heritage Room with Larger Area
Luxury, Historic, Wing Room with Twin Bed
Grand, Luxury, Heritage, Wing Room with Twin Bed
Premium, Queen Room, Opera, Wing Room with Double Bed
Grand, Luxury, Double Room
Standard, Queen Room
Grand, Premium, Opera, Wing Room with Twin Bed
Prestige, Wing Suite with Lounge Access
Premium, Queen Room, Opera, Wing Room with Queen Bed
Prestige, Grand Suite with Double Bed
Prestige, Grand Suite with King Bed
Grand, Premium Room with Twin Bed
Grand, Luxury Room with King Bed
Prestige Suite with Double Bed
Grand, Premium Room with King Bed
Deluxe, Double Room
Prestige Suite with King Bed
Grand, Luxury Room with Twin Bed
Opera Wing, Prestige Suite with Club Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 689 sq feet Executive Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Luxury, Heritage, Wing Room with Double Bed
Heritage Wing, Metropole Suite with Metropole Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 743 sq feet Executive Level - Executive Lounge access, full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, single sofa bed, and free newspaper Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Need to Know - No cribs infant beds or rollaway/extra beds available Smoking And Non-Smoking
Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, Twin Beds,2 Twin Beds,NonSmoking
2 Twin Beds 398 sq feet Club Level - Executive Lounge access, full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Heritage Wing, Grand Luxury Room with Metropole Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 398 sq feet Club Level - Executive Lounge access, full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a bathtub or shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Heritage wing, Charlie Chaplin Suite with Metropole Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 753 sq feet Executive Level - Full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom and living room Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - LED television with satellite channels Food & Drink - Refrigerator, minibar fees may apply , coffee/tea maker, and electric kettle Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Non-Smoking
Opera wing, Grand Prestige Suite with Club Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 1894 sq feet Executive Level - Full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom and living room Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - LED television with satellite channels Food & Drink - Refrigerator, minibar fees may apply , coffee/tea maker, and electric kettle Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Non-Smoking
Opera Wing, Grand Premium Room with Club Privileges and Benefits, Twin Beds,2 Twin Beds,NonSmoking
2 Twin Beds 517 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Heritage wing, Somerset Maugham Suite with Metropole Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 753 sq feet Executive Level - Full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom and living room Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - LED television with satellite channels Food & Drink - Refrigerator, minibar fees may apply , coffee/tea maker, and electric kettle Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Non-Smoking
Heritage wing, Graham Greene Suite with Metropole Privileges and Benefits, King Bed,1 King Bed,NonSmoking
1 King Bed 753 sq feet Executive Level - Full breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Layout - Bedroom and living room Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - LED television with satellite channels Food & Drink - Refrigerator, minibar fees may apply , coffee/tea maker, and electric kettle Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Non-Smoking
Premium, Twin Room
Grand, Luxury, Double Room with Double Bed
Opera wing, Grand Premium room with Club privileges and benefits, King bed,1 King Bed,NonSmoking
1 King Bed 517 sq feet Club Level - Club Lounge access, buffet breakfast, light refreshments, separate check-in location, and 1 hour of meeting room use subject to availability Internet - Free WiFi 250 Mbps good for 3 5 people or up to 10 devices Entertainment - 55-inch LED TV with premium channels Food & Drink - Refrigerator, minibar fees may apply , electric kettle, and 24-hour room service Sleep - Pillowtop bed, premium bedding, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead Practical - Laptop-compatible safe, free newspaper, and laptop workspace rollaway beds surcharge and cribs free available on request Comfort - Daily housekeeping and climate-controlled heating and air conditioning Accessibility - Hand-held showerhead Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, recycling bin, and LED light bulbs Smoking And Non-Smoking
Grand, Luxury, Historic, Wing Room with Queen Bed
Privilege Suite
Grand, Premium Room
Luxury, Double Room with Double Bed
Club, Grand, Premium, Luxury, King Room, Opera Room with Lounge Access
Club, Prestige, Luxury, Opera Suite with King Bed, Lounge Access
Standard, Queen or Twin Room
Standard Suite
SUITE STANDARD
Club, Grand, Premium, Twin Room, Opera Room with Double Bed, Lounge Access
Club, Grand, Premium, King Room, Opera Room with Double Bed, Lounge Access
Grand, Premium, Twin Room, Opera Room
Prestige, Opera Suite with King Bed
Premium Room with Double or Twin Bed
Double or Twin PREMIUM
Luxury Room with Double or Twin Bed
Double or Twin LUXURY
Grand, Premium, King Room, Opera Room
Grand, Premium, Standard, Double Room with Double or Twin Bed
Premium, Luxury, Opera, Wing Room with Twin Bed
Premium, Standard, Double Room with Double or Twin Bed
Imperial Suite
Premium, Luxury, Heritage, Wing Room with Twin Bed
Premium, Standard, Double Room with Double or Twin Bed, Balcony, Terrace
Premium, Standard, Double Room River View with Double or Twin Bed
Suite with Living Room
Premium, Luxury, Heritage, Wing Room with Queen Bed
Grand Deluxe, Standard, Double Room with Double or Twin Bed
Penthouse Suite
Deluxe, Standard, Double Room with Double or Twin Bed
Premium, Luxury, Opera, Wing Room with Queen Bed
Superior, Premium, Standard, Double Room with Double or Twin Bed
Standard, Double Room with Double or Twin Bed
Run of House Room
Room RUN OF HOUSE
Club, Grand, Premium, Standard, Double Room with Double or Twin Bed
Deluxe Room
Room DELUXE
Grand Room with Twin Bed
TWIN GRAND
Suite Garden View with King Bed
SUITE GARDEN VIEW KING BED
Grand, Double or Twin Room
Grand, Premium, Double Room
Grand, Single Room
Grand, Luxury, Historic, Wing Room
Grand Room with Double Bed
DOUBLE GRAND
Prestige Suite with Lounge Access
Premium Suite with King Bed
Double Room
Grand Room with Single Bed
Luxury, Heritage, Wing Room City View with Queen Bed
Premium, Double Room River View
Grand, Standard Room with Twin Bed
Deluxe Room with Twin Bed
Club Room with Double Bed
Suite with Double Bed
Luxury, Heritage, Wing Room City View with Twin Bed
Liked: The best hotel experience of my life. Out of hundreds of hotels and thousands of room nights, this was the best.
We stayed twice: first in the Opera Wing, then returned to the Heritage Wing. I booked the entry-level room in each wing, but with ALL Platinum status this gave us lounge access and, critically, butler service. It was our butlers, Daphne and Chris, who made this stay unlike any hotel experience I have ever had. They set a bar so high that I genuinely do not believe it could be beaten.
From check-in to check-out and beyond, the butler service was impeccable. Anything we wanted to know was answered quickly; anything we needed was made to happen. We met several times a day for a catch-up and to discuss our Vietnam plans, and the advice was always practical, personal and thoughtful. I have never known service like this, or even a quarter of this, at any hotel before. If you can, ensure that your rate or status includes lounge access, because for us that was what made the stay unforgettable.
Beyond Daphne and Chris, everyone we met was exemplary. I will single out Tommy and Kevin in the Opera Lounge: Kevin remembered my drink on the second night even when I had forgotten it myself. But I could just as easily mention the staff at the restaurants, bars, gym (incredible gym by the way, best ever hotel gym), doormen, housekeeping staff and everyone else we encountered. Every single person greeted us warmly and seemed genuinely happy in their work. There was not a crack in the service level anywhere. It was extraordinary.
The hotel is really two hotels in one: the historic Heritage Wing and the newer Opera Wing, each with separate lounge and breakfast facilities. Having experienced perfection in Opera, we returned to try Heritage. Heritage is considered the more historic and formal experience, and it is certainly beautiful, but I would be very happy in either wing next time. My husband’s favourite food is Vietnamese vegan pho, and he said the breakfast pho in Opera was the best he had ever had. He also said the whole hotel experience was the best of his life “and it’s not even close.” Both wings gave us 24/7 butler access via WhatsApp, and we especially enjoyed the complimentary baths they would prepare for us at any time.
What took the stay to another level was how personal it became. Daphne and Chris remembered details, anticipated what we might need, gave us advice that felt genuinely human rather than scripted, and on our return wrote us heartfelt welcome notes that went far beyond corporate hospitality language, together with an incredibly meaningful personalised welcome gift. They have cemented themselves as a huge part of our positive memories of Hanoi.
Top tip: consider the ALL Voyager card - the benefits helped dramatically reduce the cost of staying here, and the thirty status nights that come with it get you halfway to Platinum too.
I do not know what else to tell you. Swallow hard, pay the money, and let this hotel give you one of the great travel memories of your life. Ours will last forever.
