HOTEL
Ocean Maya Royale - Adults Only - All Inclusive
Carretera Federal Chetumal, km. 299, Playacar
Where it sits
Ocean Maya Royale - Adults Only - All Inclusive
Carretera Federal Chetumal, km. 299, Playacar
20.69912, -87.01748
Similar stays nearby
Ocean Maya Royale All Inclusive - Adults Only
Hotel · 54 m
9.4/10
Hyatt Zilara Riviera Maya - All-Inclusive - Adults Only
Hotel · 279 m
BlueBay Grand Esmeralda-All Inclusive
Hotel · 529 m
Mandarin Oriental Riviera Maya
Hotel · 627 m
Blue Diamond Wellness Resort
Hotel · 662 m
Blue Diamond Luxury Boutique Hotel
Hotel · 664 m
Kimpton Tres Rios All Inclusive By IHG
Hotel · 1.0 km
Hacienda Tres Rios Resort, Spa & Nature Park-All Inclusive
Hotel · 1.1 km
Amenities
Essentials
- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke free property
- Security guard
- Ticket assistance
- Gift shop
- Express check in/check out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Adults Only
- Reception desk
- Non smoking rooms
- VIP room amenities
- Smoke Detector
- Cable TV
- Hairdryer
- Flat screen TV
- Shower/Bathtub
- Shower
Wellness
- Newspapers
- Spanish
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Pool facilities
- Fitness facilities
- Gym
- Massage (extra charge)
- Sauna
- Spa (extra charge)
Food
- Room service
- Minibar
- Bar
- Coffee/tea for guests
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Coffeemaker
Accessibility
- Accessibility features
Transport
- Parking
- Parking nearby
- Free Parking on Premises
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Family
- Pets Not Allowed
Good to know
- Check-out
12 PM
Why travelers notice Ocean Maya Royale - Adults Only - All Inclusive
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Property policies
No-show: Availability: unspecified · Period: unspecified
Visa: Visa support: unspecified
Meals: Information about the type of meals included in the price is indicated in the rate details.
Extra info: As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Extra info: **Know Before You Go**
Extra info:
Extra info: Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
Extra info:
Extra info: Children 18 years old and younger are not permitted at this adults-only property.
Extra info:
Extra info: Only registered guests are allowed in the guestrooms.
Extra info:
Extra info: No pets and no service animals are allowed at this property.
Extra info:
Extra info: **Fees**
Extra info:
Extra info: The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Extra info:
Extra info: Environmental fee is MXN 150.00 per night.
Extra info:
Extra info: Late check-out fee: MXN 650.00 (subject to availability)
Extra info:
Extra info: The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. **Know Before You Go** Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this adults-only property. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. **Fees** The following fees and deposits are charged by the property at time of service, check-in, or check-out. Environmental fee is MXN 150.00 per night. Late check-out fee: MXN 650.00 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arrival and key pickup
Check-in starts: 15:00:00
Check-in ends: 05:30:00
Check-out: 12:00:00
Key pickup type: unspecified
Contactless key pickup: Unavailable
Property amenities and charges
General
ATM
Shopping on site
Air conditioning
Elevator/lift
Currency exchange
Smoke-free property
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher
Adults Only
Reception desk
Rooms
Non-smoking rooms
Room service
VIP room amenities
Smoke Detector
Cable TV
Minibar
Hairdryer
Flat-screen TV
Shower/Bathtub
Shower
Toiletries
Accessibility
Accessibility features
Services and amenities
Iron and board
Ironing
Extra charge
Luggage storage
Laundry
Extra charge
Safe-deposit box
Concierge services
Dry-cleaning
Extra charge
Telephone
Iron
Meals
Bar
Coffee/tea for guests
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Kitchen
Coffeemaker
Bottled water
Internet
Free Wi-Fi
Languages Spoken
Spanish
German
English
Italian
French
Multi-language staff
Tourist services
Tour assistance
Recreation
Sun Deck
Parking
Parking
Parking nearby
Free Parking on Premises
Pool and beach
Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Water sport facilities
Private beach
Pool facilities
Next to the beach
Business
Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall
Sports
Diving
Snorkelling
Tennis court
Fitness facilities
Gym
Beauty and wellness
Solarium
Extra charge
Massage
Extra charge
Beauty services
Extra charge
Sauna
Spa
Extra charge
First Aid Kit
Pets
Pets Not Allowed
Health and Safety Measures
Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19
About the property
Location
Plans for the journey: have a rest and enjoy! Resort «Ocean Maya Royale - Adults Only - All Inclusive» is located in Playacar. This resort is located in 12 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Xcaret Eco Theme Park, Wet n' Wild and El Rey Ruins.
At the resort
You can stop by the bar. You can stop by the restaurant. If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone for free. Specially for tourists who travel by car, there’s a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium and a spa center. Sports fans will be able to enjoy a fitness center, a gym and a diving club.
Swimming fans are going to enjoy a pool, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. Want to have an excursion? Consult the tour assistance desk of the resort. Accessible for guests with disabilities: the elevator helps them to go to the highest floors.
Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, ironing, press, a safe-deposit box and a concierge. The staff of the resort will be happy to talk to you in English, Spanish, Italian, German and French.
Room amenities
Guests will find the following in the room: a shower, a TV and a mini-bar. Please note that the listed services may not be available in all the rooms.
Property facts
Floors: 2
Rooms: 320
Year built: 2007
Property payment method: visa
Property payment method: master_card
Property payment method: american_express
Property payment method: visa_electron
Voltage: [127]
Frequency: [60]
Socket: a
Property type: Resort
Chain: H10 Hotels
Star rating: 5
Contact
Phone
Room types
Superior Maya Deluxe Double room with ocean view (full double bed)
Superior Maya Deluxe Twin room with ocean view (twin beds)
Privilege Honeymoon Maya Deluxe Double room (full double bed)
Privilege Maya Deluxe Double room with balcony and with ocean view (full double bed)
Privilege Honeymoon Double Junior Suite (full double bed)
Privilege Double Junior Suite with balcony (full double bed)
Privilege Romance Double Suite (full double bed)
Plan around Ocean Maya Royale - Adults Only - All Inclusive
Ask for the details that decide a trip. Sourced answers open right here.
