HOTEL
Naala Tulum
Av. Cobá Sur, Región 014, Tulum
Where it sits
Naala Tulum
Av. Cobá Sur, Región 014, Tulum
20.20599, -87.45073
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Amenities
Essentials
- Air conditioning
- 24 hour reception
- Elevator/lift
- Smoking areas
- Security guard
- Ticket assistance
- Express check in/check out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Flat screen TV
- Shower
- Toiletries
- Ironing (extra charge)
- Safe deposit box
- Concierge services
- Luggage storage
- Wake up service
- Free Wi Fi
- Car rental (extra charge)
- Transfer services
- English
- Tour assistance
Food
- Room service
- Minibar
- Bar
- Restaurant
- Snack bar
Family
- Family room
- Pets Not Allowed
Transport
- Airport transportation
- Parking
- Parking nearby
Wellness
- Spanish
- Swimming pool
- Outdoor pool
Good to know
- Check-out
12 PM
Why travelers notice Naala Tulum
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Property policies
Deposit: unspecified · Availability: available · 100 USD · Unit: per room per stay · Payment: unspecified · Pricing: fixed
No-show: Availability: unspecified · Period: unspecified
Visa: Visa support: unspecified
Meals: Information about the type of meals included in the price is indicated in the rate details.
Special living conditions: Deposit is required. Cost: 100.00 USD per room per stay.
Extra info: As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Extra info: The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Extra info: Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).
Extra info: Enhanced food service safety measures are in place.
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Front desk is open 24/7. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico). Enhanced food service safety measures are in place.
Arrival and key pickup
Check-in starts: 15:00:00
Check-in ends: 00:00:00
Check-out: 12:00:00
Front desk opens: 00:00:00
Front desk closes: 00:00:00
Key pickup type: unspecified
Contactless key pickup: Unavailable
Property amenities and charges
General
Air conditioning
24-hour reception
Elevator/lift
Smoking areas
Security guard
Ticket assistance
Express check-in/check-out
Garden
Television in lobby
Terrace
Fire Extinguisher
Rooms
Room service
Family room
Minibar
Flat-screen TV
Shower
Toiletries
Services and amenities
Ironing
Extra charge
Safe-deposit box
Concierge services
Luggage storage
Wake-up service
Meals
Bar
Restaurant
Snack bar
Internet
Free Wi-Fi
Transfer
Car rental
Extra charge
Airport transportation
Transfer services
Languages Spoken
Spanish
English
Tourist services
Tour assistance
Recreation
Sun Deck
Parking
Parking
Parking nearby
Pool and beach
Swimming pool
Outdoor pool
Public beach
Beauty and wellness
Doctor
Solarium
Extra charge
First Aid Kit
Pets
Pets Not Allowed
Health and Safety Measures
Temperature control for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Additional measures against COVID-19
About the property
Location
It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel «Naala Tulum» is located in Tulum. This hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xel-Ha Water Park, Coba Ruins and Xcaret Eco Theme Park.
At the hotel
Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Free Wi-Fi is available on the territory. Ask for more information when checking in. Specially for tourists who travel by car, there’s a parking zone.
The following services are also available for the guests: a solarium and a doctor. Tourists who can’t live without swimming will appreciate a pool and an outdoor pool. To book an excursion, consult the tour assistance desk of the hotel. The staff of the hotel will order a transfer for you.
Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English and Spanish.
Room amenities
The room is warmly decorated and has everything you need to have a rest after a long eventful day. There is a shower, a TV and a mini-bar. The room equipment depends on its category.
Property facts
Floors: 4
Rooms: 95
Property payment method: visa
Property payment method: master_card
Property payment method: cash
Voltage: [127]
Frequency: [60]
Socket: a
Property type: Hotel
Chain: No chain
Star rating: 3
Contact
Phone
Room types
Run of House
Bed in Dorm (shared bathroom)
2 Bedrooms Bed in Dorm (shared bathroom)
Economy room
Standard room
2 Bedrooms Standard room
Standard Single room with sea view
Standard Triple room
Standard Quadruple room
Standard Family room
2 Bedrooms Standard Family room
2 Bedrooms Standard Single Family room
2 Bedrooms Standard Quadruple Family room
Standard Single room with balcony (single bed)
Standard Double room (full double bed)
2 Bedrooms Standard Double room (full double bed)
Standard Double Family room (full double bed)
2 Bedrooms Standard Double Family room with balcony (full double bed)
Standard Twin room (twin beds)
Standard Twin room with balcony (twin beds)
Standard Quadruple room with balcony
Standard Sextuple room
Standard Quadruple Family room with garden view
Comfort room
Comfort Double room (full double bed)
Comfort Double room with balcony (full double bed)
Superior room
Superior room with garden view
Superior Quadruple room
Superior Double room (full double bed)
Superior Double room with balcony (full double bed)
Superior Twin room (twin beds)
Deluxe room
Deluxe room with balcony
Deluxe Single room
Deluxe Triple room
Deluxe Quadruple room
Deluxe Family room
2 Bedrooms Deluxe Family room
Deluxe Single room (single bed)
Deluxe Double room (full double bed)
Deluxe Double room with balcony (full double bed)
2 Bedrooms Deluxe Double Family room with balcony (full double bed)
Deluxe Twin room (twin beds)
Deluxe Twin room with balcony (twin beds)
Deluxe Triple room with balcony
Premium room
Premium Double room (full double bed)
Premium Double room with balcony (full double bed)
Premium Quadruple room with balcony
Luxury room
Luxury Double room (full double bed)
Privilege room
Junior Suite
Junior Suite with sea view
Deluxe Junior Suite
Deluxe Family Club Junior Suite
Suite
Suite with view
Standard Suite
Comfort Suite with balcony
Comfort Quadruple Suite with view
Deluxe Suite
Deluxe Single Suite
Deluxe Double Suite (full double bed)
1 Bedroom Deluxe Double Suite with water view (full double bed)
Apartment
3 Bedrooms Apartment
2 Bedrooms Single Apartment
2 Bedrooms Triple Apartment
2 Bedrooms Quadruple Apartment
Family Apartment
2 Bedrooms Family Apartment with garden view
2 Bedrooms Quadruple Family Apartment
Double Apartment (full double bed)
2 Bedrooms Double Apartment (full double bed)
2 Bedrooms Double Family Apartment (full double bed)
Twin Apartment (twin beds)
Quadruple Apartment
2 Bedrooms Sextuple Family Apartment
Standard Apartment
Plan around Naala Tulum
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