HOTEL
Mercure Hangzhou West Lake
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, China
- 3 star hotel
Where it sits
Mercure Hangzhou West Lake
No 3 Zhonghe North Road, Xiacheng District, Hangzhou, China
30.25932, 120.17134
Similar stays nearby
Mercure Hangzhou East Railway Station
Hotel · 7 m
Hangzhou West Lake Lakeside Mercure Hotel
Hotel · 33 m
CitiGO Hotel Hangzhou Xi Hu Hubin Yintai
Hotel · 34 m
Xizi Libai Hotel (Hangzhou West Lake Branch)
Hotel · 61 m
West Lake QingChun CitiGO HOTEL Hangzhou
Hotel · 62 m
West Lake QingChun CitiGO HOTEL Hangzhou
Hotel · 62 m
Yucheng Hotel (Qingchun Road Branch)
Hotel · 108 m
Xizi Qipan DESIGN Hotel (Hangzhou West Lake Branch)
Hotel · 115 m
Amenities
Business
- Meeting rooms
- Business center
Wellness
- Fitness facilities
- Parking (limited spaces)
- Fitness centre
Essentials
- Express check out
- No single use plastic straws
- No single use plastic stirrers
- 24 hour front desk
- Terrace
- Luggage storage
- Express check in/check out
- Concierge service
- Elevator
- Safe deposit box at front desk
- Smoke free property
- Tours/ticket assistance
- Water dispenser
- Housekeeping on request
- Well lit path to entrance
- Double glazing on all windows
- Biodegradable/compostable stirrers
- Reusable cups only
- Biodegradable/compostable straws
- Laundry
- Adults Only
- Dry cleaning
- Food can be delivered to guest accommodation
- First aid kit available
Food
- Breakfast available (surcharge)
- Number of bars/lounges 1
- Number of coffee shops/cafes 2
- Room service
- Restaurant
- Coffee/tea in common areas
Transport
- Self parking (surcharge)
- Parking garage
- Street parking
Accessibility
- Wheelchair accessible on site restaurant
- Wheelchair accessible registration desk
- Wheelchair accessible concierge desk
- Wheelchair accessible meeting spaces/business center
- Wheelchair accessible (may have limitations)
- Accessible parking
Family
- Kid friendly buffet
Good to know
- Check-out
12:00 PM
Why travelers notice Mercure Hangzhou West Lake
- 01
John
Visitor-loved detail
Liked: Everything was as I expected, clean and neat with helpful staff.
Nuitee - 02
Markus
Visitor-loved detail
Liked: Sehr gute Unterstützung !
Nuitee - 03
Meiling
Visitor-loved detail
Liked: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have so…
Nuitee - 04
Verified traveler
Visitor-loved detail
Liked: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Wou…
Nuitee - 05
Verified traveler
Visitor-loved detail
Liked: We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Nuitee - 06
Verified traveler
Visitor-loved detail
Liked: Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and swe…
Nuitee
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
What travelers say
What people like
- Liked: Everything was as I expected, clean and neat with helpful staff.
- Liked: Sehr gute Unterstützung !
- Liked: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have so…
- Liked: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Wou…
yasin3.0/10Booking partner
Liked: Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.
John4.0/10Booking partner
Liked: Everything was as I expected, clean and neat with helpful staff.
Markus5.0/10Booking partner
Liked: Sehr gute Unterstützung !
Meiling5.0/10Booking partner
Liked: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
Verified traveler5.0/10Booking partner
Liked: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
Verified traveler5.0/10Booking partner
Liked: We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Contact
Phone
Room types
Superior Room, 2 Twin Beds
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Standard Room, 1 Queen Bed
1 Queen Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Superior Room, 1 King Bed
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege, Room, 2 Twin Beds
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Standard Room, 1 King Bed
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe Room, 2 Twin Beds
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege, Room, 1 King Bed
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe Room, 1 King Bed
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Superior King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 1 bed
Deluxe Twin Room
Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 2 beds
Standard King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box and an electric kettle The unit has 1 bed
Superior Twin Room
Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 2 beds
Executive Twin Room
Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as lake views The unit has 2 beds
Deluxe Room with King Bed
Standard Queen Room
Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The double room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV The unit has 1 bed
Double Room with King Bed
Executive, King Room
Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as lake views The unit has 1 bed
Superior Room with Twin Bed - No Smoking
2 Twin Beds Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Superior Room with Twin Bed
Standard Room with King Bed - No Smoking
1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege Room with Twin Bed - No Smoking
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe, King Room
Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 1 bed
Deluxe Room with Twin Bed - No Smoking
2 Twin Beds Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe, Double Room
Superior Room with King Bed - No Smoking
1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege Room with Twin Bed
Standard Room with Queen Bed
Privilege, Double Room with King Bed
Privilege, Twin Room
Superior Room with King Bed
Double Room with Queen Bed
Privilege Room with King Bed - No Smoking
1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe Room with Twin Bed
Standard Room with King Bed
Deluxe Room with King Bed - No Smoking
1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Superior, Double Room with King Bed
Standard Room with Queen Bed - No Smoking
1 Queen Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege Room with King Bed
Deluxe, Queen Room
Superior, Queen Room
Executive Deluxe, King Room
Executive Room with Queen Bed
Standard Room with Double Bed
Deluxe Room City View with King Bed - No Smoking
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Deluxe Room Lake View with King Bed - No Smoking
1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking
Privilege, Double Room with Twin Bed
Executive, Double Room with King Bed
Superior, Double Room with Twin Bed
Privilege Room
Double or Twin Room with King Bed
Deluxe, Double Room with Twin Bed
Deluxe Room
Superior, Double or Twin Room
Superior, King Room With a View
Standard, King Room With a View
Executive, King Room Lake View
Guest, Double Room with Queen Bed
Superior, Double Room with Queen Bed
Executive, Double Room with Queen Bed
Deluxe Room with Queen Bed
Deluxe, Double Room City View with King Bed
Data sources
This page combines information from 2 sources.
Booking partner
Contributed: Description · 29 amenities · Check-in / out · 3★ · Rating 8.6 · 8 room types
Booking partner
Contributed: Description · 81 amenities · Phone · Check-in / out · 3★ · 53 room types
Plan around Mercure Hangzhou West Lake
Ask for the details that decide a trip. Sourced answers open right here.
Sources
- Data sources
- 2
- Stored reviews
- 8
Information last checked Aug 17, 2026.
