HOTEL

Mercure Hangzhou West Lake

Name: Mercure Hangzhou West Lake
Address: No 3 Zhonghe North Road, Xiacheng District, Hangzhou, China
Telephone: +8657187388555

No 3 Zhonghe North Road, Xiacheng District, Hangzhou, China

3 star hotel

Check availability

About Mercure Hangzhou West Lake

It’s nice to come back to a place where you can have a rest after an eventful day in the city Hotel «Mercure Hangzhou West Lake» is located in Hangzhou. This hotel is located in walking distance from the city center. Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. Specially for tourists who travel by car, there’s a parking zone. Sports fans are going to love a fitness center. For participants of business meetings, there is a conference hall. The tour assistance desk of the hotel will help you book an excursion. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. There are other services available for the guests of the hotel. For example, a laundry, dry cleaning, a safe-deposit box and a concierge. Information about the type of meals included in the price is indicated in the rate details. Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location. Parking height restrictions apply. Fee for buffet breakfast: approximately CNY 69 to 69 per person Self parking fee: CNY 10 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. China Green Hotel Professional property host/manager Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) No rollaway/extra beds available Parking height restrictions apply Pets not allowed Certain geographic data restrictions are in effect in China. Data is changed by an algorithm that randomly shifts latitude and longitude coordinates for national security purposes. It is recommended to take this into account and independently verify the property's exact location. Front desk is open 24/7. Parking height restrictions apply. Fee for buffet breakfast: approximately CNY 69 to 69 per person Self parking fee: CNY 10 per day (in/out privileges) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. China Green Hotel Professional property host/manager Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels) No rollaway/extra beds available Parking height restrictions apply Pets not allowedRead more

Where it sits

Mercure Hangzhou West Lake

No 3 Zhonghe North Road, Xiacheng District, Hangzhou, China

30.25932, 120.17134

Get directions

Similar stays nearby

Mercure Hangzhou East Railway Station

Hotel · 7 m

Hangzhou West Lake Lakeside Mercure Hotel

Hotel · 33 m

CitiGO Hotel Hangzhou Xi Hu Hubin Yintai

Hotel · 34 m

Jinshan Hotel

Hotel · 35 m

Xizi Libai Hotel (Hangzhou West Lake Branch)

Hotel · 61 m

West Lake QingChun CitiGO HOTEL Hangzhou

Hotel · 62 m

West Lake QingChun CitiGO HOTEL Hangzhou

Hotel · 62 m

Yucheng Hotel (Qingchun Road Branch)

Hotel · 108 m

Amenities

Business

Meeting rooms
Business center
Meeting and presentation facilities
Conference Hall

Wellness

Fitness facilities
Parking (limited spaces)
Fitness centre

Essentials

Express check out
No single use plastic straws
No single use plastic stirrers
24 hour front desk
Terrace
Luggage storage
Express check in/check out
Concierge service
Elevator
Safe deposit box at front desk
Smoke free property
Tours/ticket assistance
Water dispenser
Housekeeping on request
Well lit path to entrance
Double glazing on all windows
Biodegradable/compostable stirrers
Reusable cups only
24 hour reception
Elevator/lift
Ticket assistance
Laundry (extra charge)
Safe deposit box
Concierge services

Food

Breakfast available (surcharge)
Bar
Coffee/tea for guests
Breakfast
Restaurant
Number of bars/lounges 1
Number of coffee shops/cafes 2
Room service
Coffee/tea in common areas

Transport

Self parking (surcharge)
Parking
Parking garage
Street parking

Accessibility

Wheelchair accessible on site restaurant
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Wheelchair accessible registration desk
Wheelchair accessible concierge desk
Wheelchair accessible meeting spaces/business center
Wheelchair accessible (may have limitations)
Accessible parking

Family

Pets Not Allowed
Kid friendly buffet

Good to know

View rooms & rates

About Mercure Hangzhou West Lake

Amenities

Business

Meeting rooms
Business center
Meeting and presentation facilities
Conference Hall

Wellness

Fitness facilities
Parking (limited spaces)
Fitness centre

Essentials

Express check out
No single use plastic straws
No single use plastic stirrers
24 hour front desk
Terrace
Luggage storage
Express check in/check out
Concierge service
Elevator
Safe deposit box at front desk
Smoke free property
Tours/ticket assistance
Water dispenser
Housekeeping on request
Well lit path to entrance
Double glazing on all windows
Biodegradable/compostable stirrers
Reusable cups only
24 hour reception
Elevator/lift
Ticket assistance
Laundry (extra charge)
Safe deposit box
Concierge services

Food

Breakfast available (surcharge)
Bar
Coffee/tea for guests
Breakfast
Restaurant
Number of bars/lounges 1
Number of coffee shops/cafes 2
Room service
Coffee/tea in common areas

Transport

Self parking (surcharge)
Parking
Parking garage
Street parking

Accessibility

Wheelchair accessible on site restaurant
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Wheelchair accessible registration desk
Wheelchair accessible concierge desk
Wheelchair accessible meeting spaces/business center
Wheelchair accessible (may have limitations)
Accessible parking

Family

Pets Not Allowed
Kid friendly buffet

What travelers say

What people like

Liked: Everything was as I expected, clean and neat with helpful staff.
Liked: Sehr gute Unterstützung !
Liked: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have so…
Liked: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Wou…

yasin
Booking partner
en-US
Liked: Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.
Pros: Its a bery basic budget hotel, location and breakfast just Ok. Wished i had paid a bit.more and booked somehwere better.

John
Booking partner
en-US
Liked: Everything was as I expected, clean and neat with helpful staff.
Pros: Everything was as I expected, clean and neat with helpful staff.

Markus
Booking partner
en-US
Liked: Sehr gute Unterstützung !
Pros: Sehr gute Unterstützung !

Meiling
Booking partner
family · en-US
Liked: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .
Pros: This place is amazing,the staff is super nice ,Any question you have ,they are there for you .Everyone is smiling ,the security guy helped us with 2 big suitcases .The free breakfast is quite decent ,they have some crossaint ,fresh fruits ,mainly Chinese breakfast and Brunchies ,but they are delicious ,they have coffee ,expresso and so on . No place we stayed have washer and dryer ,but they do.It made is so much easier for us ,there are lots of mountains near west lake ,we washed our cloth daily. As far as location ,they are like 20 mins to 30 mins walk from west lake ,but you can always take a taxi .Near there are plenty of local stores ,around the corner there is a farmers market and there is a great bakery store nearby . We enjoyed our staying ,we'll be back .

Verified traveler
Booking partner
friends · en-US
Liked: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!
Pros: Incredible! Luxurious and incredible location but the most important thing is that the staff are incredibly courteous and helpful! I have OCD about germs and this place was immaculate and clean and beautiful. Would 100/10 stay here again!

Verified traveler
Booking partner
en-US
Liked: We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.
Pros: We had a 2 nights stay and received very good services at the reception, breakfast. The location is good, u have foods around and in short distance to west lake. Price wise is reasonable in low season.

Verified traveler
Booking partner
friends · en-US
Liked: Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and sweat) which was very noisy outside cause the hotel is closed to the main road. We stayed in the non-smoking floor but still have cigarette smell come out from the bathroom which was very annoying. Need around 15-20 mins walk from hotel to the nearest metro station so be prepared (don't believe what written in the hotel website, it's further).
Pros: Room was very good, new. Bed iscomfortable, I can give 10/10. But we cannot adjust the AC from heater in the room. Even though it is winter , but the day we stayed here was hot, we had to open the window (and sweat) which was very noisy outside cause the hotel is closed to the main road. We stayed in the non-smoking floor but still have cigarette smell come out from the bathroom which was very annoying. Need around 15-20 mins walk from hotel to the nearest metro station so be prepared (don't believe what written in the hotel website, it's further).

Oh
Booking partner
en-US
Liked: This hotel is around 20 minutes walking distance to Xihu, overall stay is comfortable.
Pros: This hotel is around 20 minutes walking distance to Xihu, overall stay is comfortable.

Room types

Superior Room, 2 Twin Beds

Sleeps 3

2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Standard Room, 1 Queen Bed

Sleeps 3

1 Queen Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Superior Room, 1 King Bed

Sleeps 3

1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Privilege, Room, 2 Twin Beds

Sleeps 3

2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Standard Room, 1 King Bed

Sleeps 3

Deluxe Room, 2 Twin Beds

Sleeps 3

Privilege, Room, 1 King Bed

Sleeps 3

1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead Practical - Safe, desk, and phone; cribs (free) available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Deluxe Room, 1 King Bed

Sleeps 3

Run of House

Standard room

Standard Single room (single bed)

Standard Double room (full double bed)

Standard Double room with lake view (full double bed)

Standard Double Family room (full double bed)

Standard Twin room (twin beds)

Standard Twin room with lake view (twin beds)

Standard Twin Family room (twin beds)

Standard Triple room

Standard Quadruple room

Superior room

Superior Double room (full double bed)

Superior Twin room (twin beds)

Superior Quadruple room

Deluxe room

2 Bedrooms Deluxe room

Deluxe Single room

Deluxe Double room (full double bed)

Deluxe Double room with lake view (full double bed)

Deluxe Twin room (twin beds)

Executive room

Executive Double room (full double bed)

Executive Double room with river view (full double bed)

Executive Twin room (twin beds)

Executive Twin room with lake view (twin beds)

Executive Quadruple room with river view

Luxury room

Luxury Double room (full double bed)

Prestige room

Privilege room

Privilege Double room (full double bed)

Privilege Twin room with river view (twin beds)

Junior Suite

Suite

Double Suite (full double bed)

Deluxe Suite

Deluxe Double Suite (full double bed)

Superior King Room

Featuring free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 1 bed

Deluxe Twin Room

Featuring free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 2 beds

Standard King Room

Superior Twin Room

Offering free toiletries, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as city views The unit has 2 beds

Executive Twin Room

Offering free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned twin room offers a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as lake views The unit has 2 beds

Deluxe Room with King Bed

Standard Queen Room

Offering free toiletries, this double room includes a private bathroom with a shower, a hairdryer and slippers The double room offers air conditioning, soundproof walls, a safe deposit box, an electric kettle, as well as a flat-screen TV The unit has 1 bed

Double Room with King Bed

Executive, King Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers The air-conditioned double room features a flat-screen TV, soundproof walls, a safe deposit box, an electric kettle as well as lake views The unit has 1 bed

Superior Room with Twin Bed - No Smoking

2 Twin Beds Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Superior Room with Twin Bed

Standard Room with King Bed - No Smoking

1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Privilege Room with Twin Bed - No Smoking

2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Deluxe, King Room

Deluxe Room with Twin Bed - No Smoking

Deluxe, Double Room

Superior Room with King Bed - No Smoking

Privilege Room with Twin Bed

Standard Room with Queen Bed

Privilege, Double Room with King Bed

Privilege, Twin Room

Superior Room with King Bed

Double Room with Queen Bed

Privilege Room with King Bed - No Smoking

1 King Bed Soundproofed room Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Bathrobes, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Deluxe Room with Twin Bed

Standard Room with King Bed

Deluxe Room with King Bed - No Smoking

Superior, Double Room with King Bed

Standard Room with Queen Bed - No Smoking

1 Queen Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Privilege Room with King Bed

Deluxe, Queen Room

Superior, Queen Room

Executive Deluxe, King Room

Executive Room with Queen Bed

Standard Room with Double Bed

Deluxe Room City View with King Bed - No Smoking

1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Deluxe Room Lake View with King Bed - No Smoking

1 King Bed Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle, room service, and free bottled water Sleep - Blackout drapes/curtains and bed sheets Bathroom - Slippers and a shower with a rainfall showerhead Practical - Safe, desk, and phone cribs free available on request Comfort - Climate-controlled air conditioning and daily housekeeping Need to Know - Housekeeping on request Non-Smoking

Privilege, Double Room with Twin Bed

Executive, Double Room with King Bed

Superior, Double Room with Twin Bed

Double or Twin Room with King Bed

Deluxe, Double Room with Twin Bed

Superior, Double or Twin Room

Superior, King Room With a View

Standard, King Room With a View

Executive, King Room Lake View

Guest, Double Room with Queen Bed

Superior, Double Room with Queen Bed

Executive, Double Room with Queen Bed

Deluxe Room with Queen Bed

Deluxe, Double Room City View with King Bed

Data sources

This page combines information from 3 sources.

Booking partner

Contributed: Description · 29 amenities · Check-in / out · 3★ · Rating 8.6 · 8 room types

Booking partner

Contributed: Description · 27 amenities · Phone · Check-in / out · 3★ · 38 room types

Booking partner

Contributed: Description · 81 amenities · Phone · Check-in / out · 3★ · 53 room types

About Mercure Hangzhou West Lake

Where it sits

Similar stays nearby

Amenities

Business

Wellness

Essentials

Food

Transport

Accessibility

Family

Good to know

You carry the group. SearchSpot carries the plan.

About Mercure Hangzhou West Lake

Where it sits

Similar stays nearby

Amenities

Business

Wellness

Essentials

Food

Transport

Accessibility

Family

Good to know

You carry the group. SearchSpot carries the plan.

Why travelers notice Mercure Hangzhou West Lake

Visitor-loved detail

Visitor-loved detail

Visitor-loved detail

Visitor-loved detail

Visitor-loved detail

Visitor-loved detail

Planning tips

Plan arrival window

What travelers say

What people like

Property policies

Arrival and key pickup

Property amenities and charges

General

Accessibility

Services and amenities

Meals

Tourist services

Parking

Business

Sports

Pets

Health and Safety Measures

About the property

Location

At the hotel

Property facts

Property contacts

Contact

Room types

Data sources

Plan around Mercure Hangzhou West Lake

Sources