HOTEL
Lake Kivu Serena Hotel
Gisenyi Rwanda,, Gisenyi, Ruanda
- 4 star hotel
Where it sits
Lake Kivu Serena Hotel
Gisenyi Rwanda,, Gisenyi, Ruanda
-1.70436, 29.26071
Amenities
Transport
- Airport pick up
- Airport drop off
- Airport shuttle (additional charge)
- Parking on site
- Parking
- Free parking
- Private parking
- Airport shuttle
- Free self parking
- Airport transportation drop off (surcharge)
- Airport transportation (surcharge)
Essentials
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- First aid kit available
- Guest accommodation is disinfected between stays
- Tennis equipment
- Contactless check in/check out
- Food can be delivered to guest accommodation
- Staff follow all safety protocols as directed by local authorities
- Cashless payment available
- Beach
- Laundry
- Internet services
- Free Wi-Fi
- Concierge service
- Private beach area
- Safety Deposit Box
- Beachfront
- Air conditioning
- Tennis Court
- Special diet menus (on request)
- Daily housekeeping
- Fruits
- Wine/champagne
- Sun umbrellas
Food
- Mobile app for room service
- Screens or physical barriers placed between staff and guests in appropriate areas
- Bar
- Kid meals
- Number of bars/lounges 1
- Room service
- Restaurant
Accessibility
- Wheelchair accessible (may have limitations)
- Accessible parking
Business
- Meeting/banquet facilities
- Banquet hall
- 24 hour business center
- Meeting rooms
Wellness
- Outdoor pool (all year)
- Fitness centre
- Fitness
- Pool Bar
- Spa Facilities
- Spa/wellness packages
- Spa and wellness centre
- Massage
- Number of outdoor pools 1
- Number of poolside bars 1
- Pool with view
- Conference space
- Fitness facilities
- Outdoor pool
- Full service spa
Family
- Babysitting/child services
- Kid friendly buffet
- Family rooms
- Babysitting or childcare (surcharge)
Good to know
- Check-out
12:00 PM
Why travelers notice Lake Kivu Serena Hotel
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Contact
Phone
Room types
Family Room
The pool with a view is a top feature of this family room This air-conditioned family room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with lake views The unit has 2 beds
Junior Suite
Suite
The pool with a view and spa bath are the special features of this suite This suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries Guests can make meals in the kitchenette that features a refrigerator, kitchenware and a microwave The air-conditioned suite features a flat-screen TV with satellite channels, a minibar, a tea and coffee maker, executive lounge access as well as lake views The unit has 2 beds
Standard, Double Room
The pool with a view is a top feature of this double room This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a terrace with garden views
Suite with Single Bed
SUITE STANDARD
Double Room
Superior, Single Room
Family Room with Two Queen Bed
FAMILY ROOM TWO QUEEN BEDS
Family Room with Twin Bed
Superior Room
DOUBLE SUPERIOR
Deluxe Room
DOUBLE DELUXE
Luxury Room with Double Bed
DOUBLE LUXURY
Deluxe, Single Room
Superior Room with Single Bed
SINGLE SUPERIOR
Standard Room with Double Bed
Deluxe Room with Single Bed
SINGLE DELUXE
Family, Twin Room Pool View with Two Queen Bed - No Smoking
2 Queen Beds 269-sq-foot room with lake views Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water Sleep - Bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryer Practical - Desk, safe, and phone free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - No rollaway/extra beds available Non-Smoking
Superior, Double Room with Queen Bed - No Smoking
1 Queen Bed 269-sq-foot room with pool views Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - 24-hour room service and free bottled water Sleep - Bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryer Practical - Safe and phone free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking And Non-Smoking
Junior Suite Lake View with King Bed - No Smoking
1 King Bed 427 0-sq-foot room, balcony with lake views Layout - Bedroom and living room Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - Coffee/tea maker, minibar fees may apply , 24-hour room service, and free bottled water Sleep - Bed sheets Bathroom - 2 bathrooms, bathtub or shower, bathrobes, and a hair dryer Practical - Safe and phone cribs free available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking And Non-Smoking
Superior, Double Room
Junior Suite Lake View with King Bed
Superior, Double Room with Queen Bed
Junior Suite Lake View
JUNIOR SUITE LAKE VIEW
Superior Room Pool View with Twin Bed - No Smoking
1 Queen Bed OR 2 Twin Beds 248-sq-foot room with pool views Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - 24-hour room service and free bottled water Sleep - Bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryer Practical - Safe and phone free cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking And Non-Smoking
Superior Room Pool View with Queen Bed
Superior Room Pool View with Twin Bed
TWIN SUPERIOR POOL VIEW
Family Room with Single Bed
SINGLE DELUXE
Superior Room Pool View
Family Room Pool View with Two Queen Bed - No Smoking
2 Queen Beds 269-sq-foot room with pool views Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - Coffee/tea maker, 24-hour room service, and free bottled water Sleep - Bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryer Practical - Safe and phone cribs free available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - No rollaway/extra beds available Non-Smoking
Superior Room Pool View with Queen Bed - No Smoking
1 Queen Bed OR 2 Twin Beds 248-sq-foot room with pool views Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with premium channels Food & Drink - 24-hour room service and free bottled water Sleep - Bed sheets Bathroom - Bathtub or shower, bathrobes, and a hair dryer Practical - Safe and phone cribs free available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Smoking And Non-Smoking
Family, Standard Room with Double Bed
Superior, Double Room Pool View with Double Bed
Superior, Double Room with Double Bed
Suite with Double Bed
Superior, Double Room Pool View with Twin Bed
Family Room Pool View with Two Queen Bed
FAMILY ROOM TWO QUEEN BEDS POOL VIEW
Superior Room with Queen Bed - No Smoking
Suite with King Bed
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Information last checked Jul 11, 2026.
