HOTEL
Hotel Riu Palace Riviera Maya
Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen
Where it sits
Hotel Riu Palace Riviera Maya
Avenida Xaman-ha, Mza 9 and 10, L1, Playa del Carmen
20.61195, -87.08664
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Amenities
Essentials
- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 hour reception
- Smoking areas
- Security guard
- Ticket assistance
- Gift shop
- Garden
- Television in lobby
- Luggage storage
- Laundry (extra charge)
- Safe deposit box
- Concierge services
- Dry cleaning (extra charge)
- Free Wi Fi
- Internet (extra charge)
- Taxi booking
- English
- Tour assistance
- Sun Deck
- Beach facilities
- Private beach
Wellness
- Newspapers
- Spanish
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Fitness facilities
- Massage (extra charge)
- Sauna
- Spa (extra charge)
- Children swimming pool
Accessibility
- Accessibility features
- Wheelchair Accessible
Food
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Snack bar
- Barbecue grill(s)
- Barbeque
Transport
- Parking
- Parking nearby
Business
- Conference Hall
Family
- Babysitting and childcare
- Children's playground
- Kids club
- Pets Not Allowed
Good to know
- Check-out
12 PM
Why travelers notice Hotel Riu Palace Riviera Maya
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Property policies
No-show: Availability: unspecified · Period: unspecified
Visa: Visa support: unspecified
Meals: Information about the type of meals included in the price is indicated in the rate details.
Extra info: As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Arrival and key pickup
Check-in starts: 15:00:00
Check-in ends: 23:30:00
Check-out: 12:00:00
Key pickup type: unspecified
Contactless key pickup: Unavailable
Property amenities and charges
General
ATM
Shopping on site
Computer
Air conditioning
24-hour reception
Smoking areas
Security guard
Newspapers
Ticket assistance
Gift shop
Garden
Television in lobby
Accessibility
Accessibility features
Wheelchair Accessible
Services and amenities
Luggage storage
Laundry
Extra charge
Safe-deposit box
Concierge services
Dry-cleaning
Extra charge
Meals
Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Snack bar
Internet
Free Wi-Fi
Internet
Extra charge
Transfer
Taxi booking
Languages Spoken
Spanish
English
Tourist services
Tour assistance
Recreation
Barbecue grill(s)
Barbeque
Sun Deck
Parking
Parking
Parking nearby
Pool and beach
Indoor Pool
Outdoor pool
Beach facilities
Private beach
Pool facilities
Beach/pool towels
Next to the beach
Business
Event facilities
Conference Hall
Sports
Windsurfing
Diving
Snorkelling
Fitness facilities
Beauty and wellness
Massage
Extra charge
Sauna
Spa
Extra charge
First Aid Kit
Kids
Babysitting and childcare
Children's playground
Children swimming pool
Kids club
Pets
Pets Not Allowed
Health and Safety Measures
Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Additional measures against COVID-19
About the property
Property Location
With a stay at Hotel Riu Palace Riviera Maya in Playa del Carmen (Playacar), you'll be a 1-minute drive from Playacar Golf Club and 6 minutes from Quinta Avenida. This 4-star property is 1.3 mi (2.1 km) from Playa del Carmen Main Beach and 1.3 mi (2.1 km) from Playa del Carmen Maritime Terminal.
Rooms
Make yourself at home in one of the 400 air-conditioned rooms featuring minibars and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Amenities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional amenities at this Art Deco property include complimentary wireless Internet access, concierge services, and gift shops/newsstands.
Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Don Manolo, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 4 bars/lounges. A complimentary hot/cold buffet breakfast is served daily from 7 AM to 10:30 AM.
Business, Other Amenities
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Free self parking is available onsite.
Property facts
Floors: 3
Rooms: 400
Property payment method: visa
Property payment method: master_card
Property payment method: american_express
Voltage: [127]
Frequency: [60]
Socket: a
Property type: Hotel
Chain: RIU Hotels
Star rating: 4
Contact
Phone
Room types
Quadruple Junior Suite with courtyard view
Double Junior Suite (full double bed)
Double Junior Suite with courtyard view (full double bed)
Twin Junior Suite (twin beds)
Twin Junior Suite with courtyard view (twin beds)
2 Bedrooms Connecting Junior Suite with courtyard view
Double Suite (full double bed)
Plan around Hotel Riu Palace Riviera Maya
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