HOTEL
Hotel Cielo, Playa del Carmen
Calle 4norte s/n entre 5ta y 10av - Col,, Playa Del Carmen, Mexico
- 3 star hotel
Where it sits
Hotel Cielo, Playa del Carmen
Calle 4norte s/n entre 5ta y 10av - Col,, Playa Del Carmen, Mexico
20.62430, -87.07424
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Amenities
Essentials
- 24 hour security
- Key access
- Smoke alarms
- CCTV in common areas
- CCTV outside property
- Fire extinguishers
- Non smoking rooms
- Tour desk
- Car hire
- Outdoor furniture
- Fruits
- Wine/champagne
- Happy hour
- Terrace
- Beach towels
- Beach umbrellas
- Luggage storage
- Rooftop terrace
- Smoke free property
- Free Wi-Fi
- Tours/ticket assistance
- Multilingual staff
- Safe deposit box at front desk
- 24 hour front desk
Transport
- Airport shuttle
- Shuttle service
- Area shuttle (surcharge)
- Airport transportation (surcharge)
- Shuttle service (additional charge)
- Airport shuttle (additional charge)
Family
- Family rooms
Business
- Banquet hall
- Meeting/banquet facilities
Wellness
- Use of nearby fitness center (discount)
- Spa services on site
- Coworking spaces
Food
- Breakfast available (surcharge)
- Breakfast takeaway containers
- Screens or physical barriers placed between staff and guests in appropriate areas
Accessibility
- Wheelchair accessible – no
- Upper floors accessible by stairs only
- Accessible airport shuttle
Good to know
- Check-out
12:00 PM
Why travelers notice Hotel Cielo, Playa del Carmen
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Contact
Phone
Room types
Family Room, Balcony
1 Double Bed or 1 King Bed 395-sq-foot 36-sq-meter room with partial ocean views Internet - Free WiFi Entertainment - Cable channels Sleep - Turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryer on request Practical - Safe, desk, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability &
Standard Room, Ground Floor
1 Double Bed 248-sq-foot 23-sq-meter room with garden views Internet - Free WiFi Entertainment - Cable channels Sleep - Turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryer on request Practical - Safe, desk, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability &
Standard Room
1 Double Bed or 2 Twin Beds 247 sq feet 23 sq meters Internet - Free WiFi Entertainment - Cable channels Sleep - Turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryer on request Practical - Safe, desk, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability &
Standard Room, 1 King Bed, Balcony
1 King Bed 275-sq-foot 25-sq-meter room with partial ocean views Internet - Free WiFi Entertainment - Cable channels Sleep - Turndown service Bathroom - Private bathroom, shower, free toiletries, and a hair dryer on request Practical - Safe, desk, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Non-Smoking Connecting/adjoining rooms can be requested, subject to availability &
Triple Room Interior View
King Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom The unit offers 1 bed
Room with Triple Bed
Triple Room, Basic
This air-conditioned triple room is comprised of a flat-screen TV with satellite channels and a private bathroom The unit has 2 beds
Double Room Interior View with Double Bed - No Smoking
1 Double Bed 225 sq feet Layout - Bedroom Internet - Free WiFi 25 Mbps Entertainment - 32-inch TV with digital channels and Netflix Food & Drink - Room service Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towels Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Superior Room with Queen Bed
Room with King Bed
Room Interior View with Double Bed
DOUBLE STANDARD
Family Room with Balcony
FAMILY ROOM WITH BALCONY
Superior, Double Room with Queen Bed
Double Room
This air-conditioned double room includes a flat-screen TV with satellite channels and a private bathroom The unit offers 1 bed
Room with Quadruple Bed
Superior Room with Triple Bed
Superior, Double or Twin Room
Quadruple Room
This air-conditioned quadruple room is comprised of a flat-screen TV with satellite channels and a private bathroom The unit has 2 beds
Room with Double Bed
Quadruple Room with Two Double Bed - No Smoking
2 Double Beds 249 sq feet Layout - Bedroom Internet - Free WiFi 25 Mbps Entertainment - 32-inch TV with digital channels and Netflix Food & Drink - Room service Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towels Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
King Room with Balcony
This air-conditioned double room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with city views The unit has 1 bed
Triple Room with Double and Single Bed - No Smoking
1 Double Bed and 1 Twin Bed 248 sq feet Layout - Bedroom Internet - Free WiFi 25 Mbps Entertainment - 32-inch TV with digital channels and Netflix Food & Drink - Room service Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towels Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Double Room No View
Room Interior View with Triple Bed
TRIPLE STANDARD
Room Interior View with King Bed
DOUBLE KING SIZE BED
Double Room with King Bed
Quadruple Room Interior View
Room with King Bed, Balcony - No Smoking
1 King Bed 275-sq-foot individually decorated room, located on the top floor, balcony with city views Layout - Bedroom Internet - Free WiFi 25 Mbps Entertainment - 32-inch TV with digital channels and Netflix Food & Drink - Room service Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towels Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Triple Room
Room with King Bed, Balcony
Room KING SIZE BED
Room with King Bed - No Smoking
1 King Bed 225 sq feet Layout - Bedroom Internet - Free WiFi 25 Mbps Entertainment - 32-inch TV with digital channels and Netflix Food & Drink - Room service Sleep - Bed sheets Bathroom - Private bathroom, shower, free toiletries, and towels Practical - Laptop-compatible safe, laptop workspace, and iron/ironing board on request Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking Connecting/adjoining rooms can be requested, subject to availability
Room Interior View with Quadruple Bed
QUADRUPLE STANDARD
Double Room with King Bed, Balcony
Family, Grand Room with Balcony
FAMILY ROOM WITH BALCONY
Double Room Interior View with King Bed
Triple Room with Double and Single Bed
Room Interior View with Double or Twin Bed
Quadruple Room with Two Double Bed
Double Room Interior View with Double Bed
Superior Room
Room Interior View
Room No View
Family, Grand Room
FAMILY ROOM GRAND
Family Room with King Bed
FAMILY ROOM KING SIZE BED
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Information last checked Aug 20, 2026.
