Screens or physical barriers placed between staff and guests in appropriate areas
Wellness
Free newspapers in lobby
Business
24 hour business center
Business center
Business centre
Fax/photocopying
Transport
Self parking (surcharge)
Parking
Private parking
Parking on site
Accessibility
Wheelchair accessible (may have limitations)
Family
Babysitting/child services
Good to know
Check-out
12:00 PM
Why travelers notice HF Fénix Garden
01
Eduardo
Visitor-loved detail
Liked: Amazing location & friendly staff
Nuitee
02
SUDIP
Visitor-loved detail
Liked: HF Fénix Garden is truly a wonderful hotel, ideally located right in the heart of Lisbon, making it a perfect choice for travelers who want to stay close to the city’s main attractions. The hotel stands out not o…
Every group has one person who ends up planning the trip. The one with 20 tabs open, checking Reddit after reading reviews, making sure everything fits. We built SearchSpot to be the planning partner that person deserves.
Liked: The hotel was in an excellent location. The room was very quiet. We opted for the buffet breakfast. There was lots of variety but the options didn’t changed for the four days we were there. The gentleman greeting…
Nuitee
04
Michelle
Visitor-loved detail
Liked: Friendly staff, nice rooms, good location.
Nuitee
05
Roger
Visitor-loved detail
Liked: Conveniently next to Metro station. Good breakfast selection. Very friendly and helpful breakfast assistant.
Nuitee
06
Valerie
Visitor-loved detail
Liked: Great location
Nuitee
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Hotel source
What travelers say
What people like
Liked: Amazing location & friendly staff
Liked: HF Fénix Garden is truly a wonderful hotel, ideally located right in the heart of Lisbon, making it a perfect choice for travelers who want to stay close to the city’s main attractions. The hotel stands out not o…
Liked: The hotel was in an excellent location. The room was very quiet. We opted for the buffet breakfast. There was lots of variety but the options didn’t changed for the four days we were there. The gentleman greeting…
Liked: Friendly staff, nice rooms, good location.
Watch-outs
Liked: Horrible customer service, promises broken, rooms old and worn out - in particular the bathrooms. Outside area looks nice but is surrounded by buildings of hundreds of people staring at you from every direction.
Eduardo
Booking partner
5.0/10
Liked: Amazing location & friendly staff
IAN
Booking partner
2.0/10
Liked: Horrible customer service, promises broken, rooms old and worn out - in particular the bathrooms. Outside area looks nice but is surrounded by buildings of hundreds of people staring at you from every direction.
Randolph
Booking partner
3.0/10
Liked: We had two separate bookings for this hotel. When we first arrived, we got 'upgraded' the the Fenix Music (thankfully!). The Fenix Music was amazing! Pool on the roof, rooms were spacious, big shower with rain nozzle and the free breakfast was AMAZING. A big shout out to Ruben, the host at breakfast who was over the top helpful and somehow knew our room number and where we liked to sit by the second day. He is a keeper. Then, on our return, we had 2 nights at Fenix Garden... compared to Fenix Music, it was a big let down. The room was nice but there was zero water pressure which made washing your hair a challenge. Then we noticed they had put the shampoo by the sink and the hand soap in the shower. I mentioned it to the front staff and they said they'd fix that but never did. Not a big deal as we used the hand soap but when we rinsed, the water at our feet was brown. The soap was clear so we were puzzled. Then we dried off and the towels turned brown! Not sure what happened but it was kind of icky. I assumed the hotel came with complimentary breakfast but found out upon check in, that we apparently didn't choose that so we had to pay 15 euro and well, it wasn't anywhere near the same as the breakfast we enjoyed (for free) at the Fenix Music. I am just very grateful that our first stay was at the Fenix Music because I don't know if we could have stayed at the Fenix Garden for 5 days. The location of both hotels (side by side) was wonderful.
SUDIP
Booking partner
5.0/10
Liked: HF Fénix Garden is truly a wonderful hotel, ideally located right in the heart of Lisbon, making it a perfect choice for travelers who want to stay close to the city’s main attractions. The hotel stands out not only for its convenient location but also for the exceptional quality of service it provides.
From the moment you step in, you are welcomed with warmth and professionalism. Every staff member is attentive and ready to assist with any request, ensuring that guests feel comfortable and well looked after throughout their stay. On every occasion that we needed help—be it directions, recommendations, or general assistance—the staff went out of their way to provide quick and thoughtful support.
A special mention must go to Lily at the front desk, who made our experience even more memorable. Her friendly demeanor, willingness to help, and genuine care for guests added a personal touch that elevated our stay. She was always approachable, attentive to details, and ensured that everything was taken care of with a smile.
Overall, HF Fénix Garden offers not just a place to stay, but an experience defined by hospitality, convenience, and care. It’s a hotel we would gladly recommend to anyone visiting Lisbon.
Scott
Booking partner
4.0/10
Liked: The hotel was in an excellent location. The room was very quiet. We opted for the buffet breakfast. There was lots of variety but the options didn’t changed for the four days we were there. The gentleman greeting at the buffet every morning (wish I had his name) was very friendly and helpful. He would ask about our plans for the day and then help us with suggestions and tips.
We had a problem with our fridge in our room. It took a couple of days to get it sorted out but eventually a replacement was provided. When we got back to our room that night there was a nice fruit bowl left there for us. A nice touch.
We would definitely go back and stay there if in Lisbon again.
1 Double Bed OR 2 Twin Beds 172 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Comfort Twin Room
Sleeps 2
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Comfort Double Room
Sleeps 212 m2
1 Double Bed 129 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking
Comfort Double Room, 1 King Bed
Sleeps 215 m2
1 King Bed 161 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service (limited hours) Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Superior Twin Room
2 Twin Beds Overlooking the park Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Room service Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking &
Standard Room with Double or Twin Bed
Double or Twin STANDARD
Room with Double or Twin Bed
This double/twin room features a minibar, air conditioning, cable TV and free WiFi
Run of House Room
Room RUN OF HOUSE
Comfort Room with King Bed
Comfort King This double room is located between the 0 and 6th floor and has views to the Eduardo VII Park and garden view
Comfort Twin Room with Twin Bed - No Smoking
2 Twin Beds Soundproofed room Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Comfort Double or Twin Room with Twin Bed - No Smoking
1 Double Bed OR 2 Twin Beds 172 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Double or Twin Room
This double/twin room features a minibar, air conditioning, cable TV and free WiFi
Comfort Double Room with King Bed - No Smoking
1 King Bed 161 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Standard Room with Double Bed
DOUBLE STANDARD
Comfort Double Room with Double Bed
1 Double Bed 129 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and free toiletries Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking
Comfort Room with Double or Twin Bed
Double or Twin COMFORT
Room
Comfort Room with Double Bed
DOUBLE COMFORT
Comfort Room with Twin Bed
TWIN COMFORT
Comfort, Double Room with King Bed
Comfort, Double or Twin Room with Twin Bed
Comfort, Double Room with Double Bed - No Smoking
1 Double Bed 129 sq feet Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Smoking And Non-Smoking
Comfort, Twin Room with Twin Bed
Standard Room
Room STANDARD
Comfort, King Room
Comfort Room
Room COMFORT
Advance, Comfort Room with Twin Bed
Advance, Comfort Room with Double or Twin Bed
Comfort, Double or Twin Room with Double Bed
Comfort, Twin Room Garden View
Comfort, Double or Twin Room with Double Bed - No Smoking
1 Double Bed OR 2 Twin Beds 172 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Comfort, Double Room Garden View
Advance, Comfort Room with Double Bed
Standard, Double or Twin Room
Double Room with Double Bed
Comfort, Double Room with Larger Area
Standard, Double Room
Standard Room with Twin Bed
TWIN STANDARD
Superior Room
Double or Twin Room with Double Bed
Advance, Comfort Room with King Bed
Room with Twin Bed
Deluxe Room
Room Garden View
Superior Room with Double Bed
DOUBLE SUPERIOR
Comfort, Standard Room with Twin Bed
Comfort, Double Room with Twin Bed
Double Room
Superior, Double Room
King or Queen Room
Comfort, Standard Room with Double or Twin Bed
Double Room with Twin Bed
Twin Room
Economy Twin/Double
Economy Room
Room ECONOMY
Economy, Twin Room
Economy, Double Room
Economy Room with Double or Twin Bed
Double or Twin ECONOMY
Economy, Double or Twin Room with Double Bed - No Smoking
1 Double Bed OR 2 Twin Beds 172 sq feet Layout - Bedroom Internet - Free WiFi Entertainment - LCD television with cable channels Food & Drink - Electric kettle and room service limited hours Sleep - Bed sheets Bathroom - Shower/tub combination, bathrobes, and slippers Practical - Safe, desk, and phone Comfort - Air conditioning and daily housekeeping Non-Smoking
Economy, Double or Twin Room with Double or Twin Bed
