HOTEL
La Hacienda Hotel, at Xcaret
Calle 10, 10 Av. Norte Esquina, Centro, 77714 Playa del Carmen, Q.R.,, Playa Del Carmen, Mexico
- 3 star hotel
Where it sits
La Hacienda Hotel, at Xcaret
Calle 10, 10 Av. Norte Esquina, Centro, 77714 Playa del Carmen, Q.R.,, Playa Del Carmen, Mexico
20.62728, -87.07316
Amenities
Essentials
- Bicycle rentals on site
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Shared stationery such as printed menus, magazines, pens, and paper removed
- Process in place to check health of guests
- Guest accommodation is disinfected between stays
- First aid kit available
- Food can be delivered to guest accommodation
- Staff follow all safety protocols as directed by local authorities
- Concierge service
- Elevator
- Free Wi-Fi
- Internet services
- Stair free path to entrance
- Bicycle rental
- Safety Deposit Box
- 24 hour security
- Fire extinguishers
- Non smoking throughout
- Air conditioning
- Tour desk
- Non smoking rooms
- Terrace
- Luggage storage
- Rooftop terrace
Food
- Screens or physical barriers placed between staff and guests in appropriate areas
- Room service
- Number of bars/lounges 1
- Number of coffee shops/cafes 1
- Breakfast available (surcharge)
Transport
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Shuttle service
- Airport shuttle
- Area shuttle (surcharge)
- Airport transportation (surcharge)
Accessibility
- Wheelchair accessible registration desk
- Wheelchair accessible path to elevator
- Wheelchair accessible pool
- Wheelchair accessible (may have limitations)
- Accessible airport shuttle
Family
- Babysitting/child services
- Family rooms
Wellness
- Number of outdoor pools 1
- Swimming pool
- Outdoor pool
- Free newspapers in lobby
Good to know
- Check-out
12:00 PM
Why travelers notice La Hacienda Hotel, at Xcaret
Planning tips
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Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Contact
Phone
Room types
Standard Room
1 Queen Bed or 2 Queen Beds 65-sq-foot 6-sq-meter room, balcony with city and garden views Layout - Separate sitting area Entertainment - 43-inch plasma TV with cable channels Food & Drink - Coffee/tea maker, minibar, room service, and free bottled water Sleep - Linens Bathroom - Private bathroom, free toiletries, a hair dryer, and towels Practical - Free local calls, safe, and iron/ironing board Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Non-Smoking &
Superior, Standard Room with Queen Bed - No Smoking
1 Queen Bed Layout - Bedroom Entertainment - Plasma TV with cable channels Food & Drink - Room service limited and minibar fees may apply Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower deep soaking bathtub available in some rooms Practical - Safe, iron/ironing board, and desk Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking
Queen Room
This air-conditioned room is decorated in a rustic style, with Mexican paintings and ornaments It features cable TV, with views of the pool or city Free toiletries are available in the private bathroom
Queen Room with Two Queen Bed
Featuring free toiletries, this family room includes a private bathroom with a bath, a shower and a hairdryer The air-conditioned family room features a flat-screen TV with cable channels, a coffee machine, a safe deposit box, a tiled floor as well as pool views The unit has 2 beds
Double or Twin Room
Superior Room with Two Queen Bed
Standard Room with Quadruple Bed
QUADRUPLE STANDARD
Single Room
Run of House Room
Room RUN OF HOUSE
Room with Two Queen Bed
Superior Room with Single Bed
Superior, Double Room with Two Double Bed
Queen Room with Double Bed
Standard Room with Queen Bed
Standard Room with Double or Twin Bed
Double or Twin STANDARD
Junior Suite
Please note the room type and bed type will be allocated upon check-in It might be a higher room category but is subject to availability upon arrival
Superior, Double Room with Queen Bed
Superior, Queen Room
Superior Room with Queen Bed
Superior, Standard Room with Queen Bed
Run of House Room - No Smoking
Double Room with Queen Bed
Standard, Double or Twin Room
Superior Room
Room SUPERIOR
Room with Queen Bed
SINGLE STANDARD
Superior, Single Room with Queen Bed
Standard, Queen Room
Superior, Double Room with Double Bed
Standard, Double Room with Double Bed
Queen Room With a View
Queen Room With a View with Two Queen Bed
Standard, Double Room
Superior Quadruple Room
Standard Quadruple Room
Standard Room with Two Double Bed
Superior, Double Room
Standard Room with Two Queen Bed
Superior Room with Twin Bed
Room with Single Bed
Room
Room with Double Bed
Standard Room with Double Bed
DOUBLE STANDARD
Room with Two Double Bed
Room with Quadruple Bed
Standard Room with Single Bed
SINGLE STANDARD
Superior Room with Double Bed
Superior, Single Room
Standard, Single Room
Standard double queen,2 Queen Beds,NonSmoking
2 Queen Beds 65 sq feet Layout - Bedroom Entertainment - Plasma TV with cable channels Food & Drink - Room service limited and minibar fees may apply Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower deep soaking bathtub available in some rooms Practical - Safe, iron/ironing board, and desk Comfort - Air conditioning and daily housekeeping Accessibility - Hand-held showerhead Non-Smoking
Room with Double or Twin Bed
One Bedroom Room with Queen Bed
Superior Room with Two Double Bed
Room selected at Check-in,2 Double Beds,NonSmoking
1 Queen Bed OR 2 Double Beds Layout - Bedroom Entertainment - Plasma TV with cable channels Food & Drink - Room service limited and minibar fees may apply Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower deep soaking bathtub available in some rooms Practical - Safe, iron/ironing board, and desk Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking
Junior Suite, Standard Suite
JUNIOR SUITE STANDARD
Run of House Room with Double Bed
Run of House Room with Single Bed
Run of House Room with Triple Bed
Standard, Double Room with Double or Twin Bed
double queen 2 queen beds
junior suite 2 double beds 1 queen bed
Junior Suite With a View
Junior Suite with Queen Bed
JUNIOR SUITE QUEEN SIZE BED
Double Room
Superior, Double or Twin Room with Queen Bed
Superior, Standard, Double Room with Double or Twin Bed
Junior Suite with Two Double Bed - No Smoking
1 Queen Bed OR 2 Double Beds Layout - Bedroom Entertainment - Plasma TV with cable channels Food & Drink - Room service limited and minibar fees may apply Sleep - Premium bedding, blackout drapes/curtains, and bed sheets Bathroom - Private bathroom, bathtub or shower deep soaking bathtub available in some rooms Practical - Safe, iron/ironing board, and desk Comfort - Air conditioning and daily housekeeping Accessibility - Tile flooring in room Non-Smoking
Junior Suite with Two Double Bed
JUNIOR SUITE TWO DOUBLE BEDS
Junior Suite with Double Bed
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Information last checked Aug 24, 2026.
