HOTEL
Grand Serenaa Hotel & Resorts
164/1 Puducherry Tindivanam Koot Rd, Tiruchitrambalam Near Auroville, Tindivanam, India
- 3 star hotel
- 4 star hotel
Where it sits
Grand Serenaa Hotel & Resorts
164/1 Puducherry Tindivanam Koot Rd, Tiruchitrambalam Near Auroville, Tindivanam, India
11.99187, 79.78248
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Amenities
Wellness
- Fitness facilities
- Fitness center
- Swimming pool
- Spa/wellness center
- Outdoor pool
- Indoor pool
- Number of outdoor pools 1
- Full service spa
- Children's pool
- Spa services on site
- Free newspapers in lobby
Essentials
- WiFi available
- Free Wi-Fi
- Non smoking rooms
- Air conditioning
- 24 hour front desk
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check in/check out
- Cycling
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Packed lunches
- Games room
- Private check in/check out
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Concierge service
Transport
- Parking
- Free Parking
- Airport shuttle
- Valet parking
- Private parking
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Shuttle service
- Free valet parking
- Free self parking
- Airport transportation (surcharge)
Food
- Restaurant
- Room service
- Number of bars/lounges 1
- Number of coffee shops/cafes 1
- Free breakfast
Business
- Business center
- Fax/photocopying
- Meeting/banquet facilities
- Banquet hall
- Number of meeting rooms 1
Family
- Family rooms
- Children's playground
Accessibility
- Wheelchair accessible parking
Good to know
- Check-out
10:00 AM
Why travelers notice Grand Serenaa Hotel & Resorts
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
What travelers say
Watch-outs
- Liked: Worse property, ac not working, customer support was worse.
- Liked: Nothing really Could be better: Everything The staff, rooms, cleanliness, very inconsiderate staff, not accommodative at all Everything is a scam
- Could be better: Our experience at Grand Serena Hotel, Pondicherry was extremely disappointing and disturbing. The room was dirty on arrival — floors were not mopped properly and the bathroom was not clean. When I calle…
SURYA1.0/10Booking partner
Liked: Worse property, ac not working, customer support was worse.
Balaji1.0/10Booking partner
Liked: Nothing really Could be better: Everything The staff, rooms, cleanliness, very inconsiderate staff, not accommodative at all Everything is a scam
Keera1.0/10Booking partner
Could be better: Our experience at Grand Serena Hotel, Pondicherry was extremely disappointing and disturbing. The room was dirty on arrival — floors were not mopped properly and the bathroom was not clean. When I called to complain, a staff member came and cleaned the room using the same dirty mop used for the toilet area. That is completely unhygienic. The most unacceptable incident happened the next morning: two male staff entered our room without knocking or ringing the doorbell while my wife was in the bathroom undressed. This was a serious violation of privacy and completely unprofessional. After reporting the issue, no one came to clean the room again during our stay. No complimentary water bottles were provided. The restaurant staff were rude and the cutlery was dirty and unhygienic. Overall, this was one of the worst hotel experiences we’ve had. I strongly advise management to train staff properly and take guest privacy and cleanliness seriously. We do not recommend this hotel at all
Dheersingh3.0/10Booking partner
Liked: Staff response was good Could be better: There is no proper facility as mentioned everything was supposed to ask hotel management.. disappointing
Contact
Phone
Room types
Suite with Pool View
The pool with a view is a top feature of this suite. The spacious suite features a tea and coffee maker, a seating area, a balcony with pool views as well as a shared bathroom boasting a bath. The unit has 1 bed.
Deluxe Room
The spacious double room has a private bathroom, air conditioning, a tea and coffee maker, as well as a seating area with a flat-screen TV. The double room has a TV, a wardrobe, tumble dryer, as well as a tiled floor. The unit has 1 bed.
Junior Suite with Pool View
This suite's standout feature is the pool with a view. The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer. Boasting a balcony with pool views, this suite also offers a tea and coffee maker and a flat-screen TV. The unit has 1 bed.
Standard Room with Double Bed
DOUBLE STANDARD
Grand Villa
Pool view
Junior Suite Pool View
This suite s standout feature is the pool with a view The air-conditioned suite has 1 bedroom and 1 bathroom with a shower and a hairdryer Boasting a balcony with pool views, this suite also offers a tea and coffee maker and a flat-screen TV The unit has 1 bed
Grand Villa Pool View
Suite Pool View
The pool with a view is a top feature of this suite This spacious suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries Boasting a balcony with pool views, this suite also features a tea and coffee maker and a TV The unit has 1 bed
Maple Room,1 King Bed,NonSmoking
1 King Bed 590-sq-foot room with garden views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - Flat-screen TV with premium channels Food & Drink - Coffee/tea maker, minibar fees may apply , electric kettle, and room service limited hours Sleep - Premium bedding Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, free newspaper, and iron/ironing board cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Accessibility - Wheelchair accessible Need to Know - No rollaway/extra beds available Non-Smoking
Daffodil Room,1 Queen Bed,NonSmoking
1 Queen Bed 790-sq-foot soundproofed room, balcony with resort views Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - Flat-screen TV with premium channels Food & Drink - Coffee/tea maker, minibar fees may apply , electric kettle, and room service limited hours Sleep - Premium bedding Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, free newspaper, and iron/ironing board cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Non-Smoking
MARI GOLD,1 Queen Bed,NonSmoking
1 Queen Bed Soundproofed room Layout - Separate sitting area Internet - Free WiFi and wired internet access Entertainment - Flat-screen TV with premium channels Food & Drink - Coffee/tea maker, minibar fees may apply , electric kettle, and room service limited hours Sleep - Premium bedding Bathroom - Private bathroom, shower, slippers, and free toiletries Practical - Safe, free newspaper, and iron/ironing board cribs/infant beds available on request Comfort - Air conditioning and daily housekeeping Need to Know - No rollaway/extra beds available Non-Smoking
Data sources
This page combines information from 2 sources.
Booking partner
Contributed: Description · 48 amenities · Check-in / out · 3★ · Rating 4.5 · 3 room types
Booking partner
Contributed: Description · 33 amenities · Phone · Check-in / out · 4★ · 9 room types
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Sources
- Data sources
- 2
- Stored reviews
- 8
Information last checked Aug 16, 2026.
