HOTEL
Grand Palladium Kantenah Resort & Spa All Inclusive
Carretera Chetumal, Playa del Carmen
Where it sits
Grand Palladium Kantenah Resort & Spa All Inclusive
Carretera Chetumal, Playa del Carmen
20.44369, -87.28840
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Amenities
Essentials
- ATM
- Shopping on site
- Air conditioning
- 24 hour reception
- Currency exchange
- Security guard
- Ticket assistance
- Gift shop
- Express check in/check out
- Chapel
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Smoke Detector
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Bathtub
- Shower
- Slippers
- Toiletries
- Iron and board
Wellness
- Newspapers
- Poolside bar
- Spanish
- Swimming pool
- Spa tub
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Fitness facilities
- Gym
- Massage (extra charge)
- Sauna
- Spa (extra charge)
- Children swimming pool
Food
- Room service
- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Cafe
- Restaurant
- Restaurant (buffet style)
- Snack bar
Accessibility
- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Transport
- Shuttle (extra charge)
- Airport transportation (extra charge)
- Parking
- Parking nearby
Business
- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Family
- Babysitting and childcare
- Children's playground
- Kids club
- Pets Not Allowed
Good to know
- Check-out
12 PM
Why travelers notice Grand Palladium Kantenah Resort & Spa All Inclusive
Planning tips
Plan arrival window
Use check-in and check-out times before committing this stay to an itinerary.
Hotel source
Property policies
No-show: Availability: unspecified · Period: unspecified
Visa: Visa support: unspecified
Meals: Information about the type of meals included in the price is indicated in the rate details.
Extra info: As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure.
Extra info: Know Before You Go Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Facilities fee: USD 50 per person, per day and includes use of: - Sauna - Spa tub The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
As of April 1,2021 VISITAX for foreign tourists comes into force. Payment in the amount of 224 Mexican pesos (or $10 USD per person) can be done through the web portal http://visitax.gob.mx/. Foreign tourists can pay before or during their stay in Quintana Roo. Proof of payment must be presented at the airport prior to departure. Know Before You Go Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Fees The following fees and deposits are charged by the property at time of service, check-in, or check-out. Facilities fee: USD 50 per person, per day and includes use of: - Sauna - Spa tub The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Arrival and key pickup
Check-in starts: 15:00:00
Check-in ends: 00:00:00
Check-out: 12:00:00
Key pickup type: unspecified
Contactless key pickup: Unavailable
Property amenities and charges
General
ATM
Shopping on site
Air conditioning
24-hour reception
Currency exchange
Security guard
Newspapers
Ticket assistance
Gift shop
Express check-in/check-out
Chapel
Garden
Television in lobby
Terrace
Fire Extinguisher
Rooms
Room service
Smoke Detector
Cable TV
TV
Minibar
Hairdryer
Shower/Bathtub
Bathtub
Shower
Slippers
Toiletries
Accessibility
Accessibility features
Wheelchair Accessible
Wheelchair access to restaurant
Services and amenities
Iron and board
Luggage storage
Laundry
Extra charge
Safe-deposit box
Concierge services
Dry-cleaning
Extra charge
Telephone
Meals
Bar
Coffee/tea for guests
Breakfast
Buffet breakfast
Cafe
Restaurant
Restaurant (buffet style)
Snack bar
Poolside bar
Bottled water
Internet
Free Wi-Fi
Internet
Extra charge
Transfer
Shuttle
Extra charge
Airport transportation
Extra charge
Car rental
Extra charge
Languages Spoken
Spanish
English
Multi-language staff
Tourist services
Tour assistance
Recreation
Billiards
Karaoke
Mini golf
Nightclub
Hiking
Fishing
Sun Deck
Ping-Pong
Parking
Parking
Parking nearby
Pool and beach
Water park
Swimming pool
Spa tub
Indoor Pool
Outdoor pool
Beach facilities
Water fun
Water sport facilities
Private beach
Pool facilities
Beach/pool towels
Business
Business center
Event facilities
Fax and copy machine
Meeting and presentation facilities
Conference Hall
Sports
Windsurfing
Diving
Darts
Table Tennis
Snorkelling
Tennis court
Fitness facilities
Golf course (within 3 km)
Gym
Beauty and wellness
Doctor
Solarium
Extra charge
Massage
Extra charge
Steam room
Beauty services
Extra charge
Sauna
Spa
Extra charge
First Aid Kit
Kids
Playroom
Babysitting and childcare
Children's playground
Children swimming pool
Kids club
Pets
Pets Not Allowed
Health and Safety Measures
Temperature control for staff
Personal protection equipment for staff
Extra decontamination measures
Temperature control for guests
Personal protection equipment for guests
Contactless check-in and/or check-out
Additional measures against COVID-19
About the property
Location
You can take a walk and explore the neighbourhood area of the resort — Xel-Ha Water Park, Xcaret Eco Theme Park and Coba Ruins.
At the resort
You can stop by the bar. It’s time to have a nice meal! Stop by the restaurant. The resort cafe is a nice place to have a snack. Free Wi-Fi on the territory will help you to stay on-line.
If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the resort: a massage room, a sauna, a solarium, a steam bath, a spa center and a doctor. Sports fans are going to love a fitness center, a gym, a table tennis area, a mini-golf area and a diving club. You won’t be bored as at the resort you will find a karaoke and a ping-pong area.
Here, you can treat yourself with water procedures as there will be a pool, an aquapark, an indoor pool and an outdoor pool. You can arrange a business meeting, a board meeting, and even a job interview as there is a business center. There are playrooms for children at the resort. They will be having so much fun that you might have to spend the evening with adults. The tour assistance desk of the resort will help you book an excursion.
For the free movement around the city, the resort offers a transfer for you. Additional services that the resort offers to its guests: a laundry, dry cleaning, an ATM, a chapel, press, car rental, a safe-deposit box and a concierge. The staff of the resort speaks English and Spanish.
Room amenities
Guests will find the following in the room: a shower, a TV, a mini-bar and slippers. The room equipment depends on its category.
Property facts
Floors: 2
Rooms: 252
Property payment method: visa
Property payment method: master_card
Property payment method: american_express
Property payment method: cash
Voltage: [127]
Frequency: [60]
Socket: a
Property type: Resort
Chain: Palladium Hotel Group
Star rating: 5
Contact
Phone
Room types
Deluxe Quadruple room with garden view
Deluxe Double room with garden view (full double bed)
Deluxe Twin room with garden view (twin beds)
Quadruple Family Selection Junior Suite with garden view
Double Family Selection Junior Suite with garden view (full double bed)
Twin Family Selection Junior Suite with garden view (twin beds)
Swim Up Quadruple Family Selection Junior Suite
Swim Up Double Family Selection Junior Suite (full double bed)
Swim Up Twin Family Selection Junior Suite (twin beds)
Rooftop Private Pool Quadruple Family Selection Junior Suite
Rooftop Private Pool Double Family Selection Junior Suite (full double bed)
Rooftop Private Pool Twin Family Selection Junior Suite (twin beds)
Double Family Selection Suite beachside (full double bed)
Swim Up Double Family Selection Suite beachside (full double bed)
Premium Double Family Selection Suite (full double bed)
Ambassador Double Family Selection Suite (full double bed)
Signature Private Pool Double Family Selection Suite (full double bed)
Residence Suite beachside
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